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Crystal WEB Report User Login

Posted on 2004-10-07
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Last Modified: 2008-03-06
I have a set of RPT's which I have made available for my Crystal WEB report server. When I select the report, the WEB/ASP Crystal report is not prompting for the user ID and password and does not display data. I can run the RPT's from my workstation and the user/password prompt appears then returns data. Why isn't the WEB side doing the same?
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Question by:Pdiminico
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Expert Comment

by:mlmcc
ID: 12249350
Are you running the same way from your workstation as others are?

Are the required Crystal dlls installed and available for download on the web server?

mlmcc
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Expert Comment

by:ebolek
ID: 12249516
Agreed
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Author Comment

by:Pdiminico
ID: 12250794
When Crystal Enterprise is installed wouldn't all the DLL's be installed and available?
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Expert Comment

by:frodoman
ID: 12251064
If you're working through CE you should have set the database id and password in e-portfolio when you published the report and the user should *not* be asked for this information.  Are you saying that you want the user to have to provide db authentication?
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Author Comment

by:Pdiminico
ID: 12251557
Yes
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Accepted Solution

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frodoman earned 125 total points
ID: 12251602
Login to the Crystal Management Console (CMC) and navigate to the report in question.  On the "Database" tab at the very bottom (you'll probably have to scroll down) there's a checkbox for "Prompt the User for Database Login when Viewing".  Check this box and they'll be prompted.

frodoman
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Author Comment

by:Pdiminico
ID: 12253666
I have navigated to the Crystal Management Console,  opened objects, clicked on the selected box, and clicked on objectvsettings. I cannot find anywhere a database tab to make the change.
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Expert Comment

by:frodoman
ID: 12253767
In management console, it's simplest to check the 'folders' option and navigate to the report but you can get there by using objects as well.  What tabs *do* you see?  Is it possible you don't have admin rights to set the db?

frodoman
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Author Comment

by:Pdiminico
ID: 12253853
Found it, thank you.
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Expert Comment

by:frodoman
ID: 12253872
Glad to help - frodoman
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