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Pop-up Box whenever email is recieved

On a small file share network consisting of 6 machines. When ever an email is recieved an annoying pop-up box appears requesting a username and password. The user name and password are already entered so that when you press ok it may pop up several times. All machines are Win Xp. software is Outlook 2000.

raymondsegrest

ASKER

Additional Info:
Box that pops up is "Enter Network Password" This is intermittant and occurs on all machines. The box has three entries as follows:
name of the mail server: mail.mailserver.org
email address of user of that machine: ray@mailserver.org
Password: ******

Thanks Ray

raymondsegrest

ASKER

More Info:
Tech Support at the email server location suggested the following and this has been done. I am beginning to think this is a server problem.

1.Start with changing the password for that pop.
2.If it is a POP account make sure they are using the entire email address as the username........username@domain.com
3.Have them try port 25 & 26
4.Double check their firewall settings
& finally try deleting the POP account & readding it in both outlook & cpanel
Support
All done no progress.

Ray

xp310

Ray,

I'd love to know the answer to this one as well. I have the same issue. Mine can go for days and work perfectly, but every once and a while, I get the same popup. Mine seems to be happening at night. My cable provider (Comcast) had not answers for me. Nor did they even seem to care.

I'd be interested to know though.

Jay

ASKER CERTIFIED SOLUTION

Vahik

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raymondsegrest

ASKER

I went back on site this morning and increased the timout under the advanced setting for a couple of the accounts. When I called this afternoon the accounts I had changed had no problems today, but this is an intermittant gig to start with so I'm going to give it a few days.