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Norton AntiVirus apparently blocks chatting

Posted on 2004-10-07
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Last Modified: 2008-01-09
Running XP (home).  Installed Norton AntiVirus 2004 Professional.

No chat room is able to load.  What feature within Norton AntiVirus may I turn off to enable chat rooms to load?

Note:  This difficulty is possibly not related to Norton AntiVirus, but it is the obvious place to start.

Appreciate any commentary and help.
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Question by:posnorm
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3 Comments
 
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Expert Comment

by:akboss
ID: 12310180
There is more info needed here.

What type of firewall do you have.
have any settings changed? Did you add any anti- spyware programs.

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Author Comment

by:posnorm
ID: 12311029
No firewall.  No anti-spyware.

I was told by someone (not on this site) that pop-up preventers sometimes also prevent chat rooms from loading and running.  If that is true, I should go look at the settings for my server (EarthLink).

In a few days I will be switching over to cable instead of dialup (cox.net).  The problem may go away.  We shall see.  I will report back at that time.

Thank you for your interest in this question.

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Accepted Solution

by:
akboss earned 150 total points
ID: 12321654
alot of chat rooms use java or java applets to work.

If your running a popup blocker you may want to shut it down and try then.
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