Link to home
Start Free TrialLog in
Avatar of posnorm
posnorm

asked on

Norton AntiVirus apparently blocks chatting

Running XP (home).  Installed Norton AntiVirus 2004 Professional.

No chat room is able to load.  What feature within Norton AntiVirus may I turn off to enable chat rooms to load?

Note:  This difficulty is possibly not related to Norton AntiVirus, but it is the obvious place to start.

Appreciate any commentary and help.
Avatar of akboss
akboss
Flag of United States of America image

There is more info needed here.

What type of firewall do you have.
have any settings changed? Did you add any anti- spyware programs.

Avatar of posnorm
posnorm

ASKER

No firewall.  No anti-spyware.

I was told by someone (not on this site) that pop-up preventers sometimes also prevent chat rooms from loading and running.  If that is true, I should go look at the settings for my server (EarthLink).

In a few days I will be switching over to cable instead of dialup (cox.net).  The problem may go away.  We shall see.  I will report back at that time.

Thank you for your interest in this question.

ASKER CERTIFIED SOLUTION
Avatar of akboss
akboss
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial