Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Unable to open the Free/Busy Information

Posted on 2004-10-07
6
Medium Priority
?
3,625 Views
Last Modified: 2008-03-19
I am using SBS2003 with Exchange 2003 and Outlook 2003.  We have 3 staff members and all have shared their calendars.  Everyone is setup with Author permissions on each others calendar.  Everyones permissions are set to Create, Read, and Folder Visible.  They are allowed to edit and delete thier own items.  Two of our staff can edit each others calendars and mine.  I can view each staff persons calendar but can only add items to one of them.  When I click on the other users calendar to setup an appointment I get the message "Unable to open Free/Busy information".  I have tried removing myself from the list of people the calendar is shared with and adding myself again.  I've tried changing my permissions from author to editor, to publishing editor, etc.  I have tried changing the amount of Free/Busy information published for this user from 2 months to 6 months.  I've tried rebooting the server and all workstations.  It is critical that I be able to edit this users calendar from my workstation.  FYI I am a member of the domain admin group the others are members of the users group.  

TIA
Steve
0
Comment
Question by:scsanden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 27

Accepted Solution

by:
Exchange_Admin earned 2000 total points
ID: 12252638
On these problem users, launch OUTLOOK.EXE /CLEANFREEBUSY
0
 
LVL 1

Expert Comment

by:bugs571
ID: 12280616
if this fails try the following switches outlook.exe /cleanfreebusy /cleanreminders, if that still does not work us the mdbview32 utility to access and remove the free busy info from the server
0
 

Expert Comment

by:Avonhun
ID: 14434311
i am having a similar problem to this.  when one of the users tries to input into a shared calander she gets the "Unable to open the Free/Busy Information" error.  when i run outlook.exe /cleanreminders it will work and she is able to input the calander entry but only once.  if she wants to input a new calander entry a second time, she has to rerun outlook.exe /cleanreminders.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Expert Comment

by:rpetzold
ID: 14938666
I am having the same issue with a SBS2k3 system.  Calendar works fine on the client computer but when the people access his calendar through shared calendar it shows appointments but they can't add or edit to the calendar.
0
 
LVL 27

Expert Comment

by:Exchange_Admin
ID: 14941027
Maybe they do not have permissions to add or edit the calendar.
0
 

Expert Comment

by:rpetzold
ID: 14941740
Hey Thanks for the answer but it wasn't related to permissions.  I took the easy way out.  I installed exchange SP1 as well as the rest of the package for SBS2k3.  After installing all the service packs on the server everything seems to be working great.  Thanks for the help.  If anyone else is experiencing this problem please download and install all the service packs for SBS2k3 first.
Thanks
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question