Link to home
Start Free TrialLog in
Avatar of blackadder222
blackadder222

asked on

Cannot connect to Netgear PS110 Print Server to configure it

I have just acquired a Netgear PS110 Print Server.  When I first plugged it in, it all seemed fine, but I decided to change the IP address from the default that was offered to 192.168.0.255. (I think this is where I went wrong....!).  I used the subnet mask of 255.255.255.0 and the default gateway of 192.168.0.2, since it is this router that I have plugged it into (see below).

Since changing it, I cannot access the print server to configure it, nor can I connect to the printers.  And it does not now appear in the list of available print servers in the Netgear utilities (it did to start with, but now the list is blank - I only have the one print server). But the print server appears still to be on the network - the Tx and Rx lights are flashing away.  I have tried pinging 192.168.0.255 - the ping times out.  

I have spent a long time talking to Netgear Tech Support (who were very helpful) but to no avail.  Is there any way of doing a "factory reset" on the device to restore the default settings?  Or alternatively, is there any way of accessing the device to change the settings?

And as an aside, is there any way of getting a list of the devices (or at least, the IP addresses) in use on my local network, so that I could at least identify the IP address that the print server is now apparently using?

My main router is an RP114 (IP: 192.168.0.1) connected to a cable modem, and I also have a DG834G (IP: 192.168.0.2) which I am using as a wireless access point and switch rather than a DSL router.  My PC's are connected with IP addresses 192.168.0.3 and .0.4.
ASKER CERTIFIED SOLUTION
Avatar of darkfriend
darkfriend
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
maybe pass is 1234 on the old netgear routers.

-DF
I keep thinking...you may have to unplug the Print Server and hold the reset button in before you plug it in, then continue to hold for 10 seconds.  Just try it, something here I provide will work.  That button should also print a diagnostic page if you simply hold for 2 seconds.  At least that's how it was designed.

-DF
Avatar of abu_deep
abu_deep

With most printers you can print out a configuration or diagnostic page that contains the current IP address of the printer. Most of Netgear's printers do this when you hold in the power button for about 5 seconds.

Some printers can display their IP information on their display panels. You'll have to look around in the menu for it, either an option to print a configuration/diagnostic/information/whatever page or one that displays IP information.

Once you have the IP, you can configure the printer with it's HTML interface amongst others
the PS110 has no reset 'hole'. got the same issue.
BUT, I can connect and configure it through the 'Netgear Print Server Administration Program'
downloaded from their website...