Trying to clean off W32.BEAGLE.M@mm worm...

Trying to install Norton AntiVirus.  It won't install because it's finding the W32.BEAGLE.M@mm virus.  I've run Stinger, and Symantec's tool to remove the virus.  It won't remove it from the following files:


I believe this is happening because the files are open by the OS.  No matter what I do I can't seem to remove the worm from these files.  

Any suggestions, short of reinstalling the OS.  I was thinking of doing an "inplace install" where Windows replaces all the OS files from the installation disk.  Again, any ideas?


Who is Participating?
kitisakConnect With a Mentor Commented:
Hi CraigSNYC,

Have you checked this ?

Have you run stinger and other tool in safe mode ?

Have you disabled system restore if you have windows xp ?

sunray_2003Commented: --

Do you have windows xp Sp2 ? As per the above link , go to services and stop security center related service..

Can you not remove this file WINUPD.EXE
going to safe mode ?

open windows
go to start --> run --> msconfig
go to startup tab and disable all applications except firewall and anti-virus
reboot and check if you can remove the virus and delete the files
Also do these

Remove temporary internet files, folders and cookies
Also remove windows Temp files going to

1) Start --> run --> typein:  %systemroot%/temp
2) Start  --> run --> typein: %temp%

Scan virus using this online virus scanner : 

Naser GabajE&P Senior Software SpecialistCommented:
reboot in safe mode after making sure that you have latest update of NAV, and them make full system scan, remove them and work safe.


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