Solved

Outlook Express does not send emails with long text

Posted on 2004-10-07
4
507 Views
Last Modified: 2010-04-08
My Outlook Express does not send emails with a certain length. I tested sending all kinds of emails with different length, and it seems like it doesn't send any email with more than 20 words approximately. Shorter emails are sent with no problem. The error message is "An unknown error has occurred. Subject 'test', Account: 'my email', Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '421 out004.verizon.net Lost connection to [138.89.142.167]', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67".
I have Norton AntiVirus 2004 and I tested sending emails with its protection features disabled, but I still couldn't send longer emails. I contacted my ISP but even they could not figure out what is wrong with my OE. I would really appreciate your help...
0
Comment
Question by:lbcny
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 250 total points
ID: 12255602
Looks like there could be many reasons

How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514

Check all the possible solutions here

Also did you delete and recreate your email account to see if that would help ?

Did this issue suddenly start or you are working on this account new ?

SR
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12255605
Change the format of the email message to see if that helps
0
 

Author Comment

by:lbcny
ID: 12255725
I could send a long email finally! It was an MTU problem, I needed to change the MTU setting of my router to 1400. Now I can use OE with no problem. Thank you so much for your help!
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12255791
No problem

SR
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question