?
Solved

Outlook Express does not send emails with long text

Posted on 2004-10-07
4
Medium Priority
?
509 Views
Last Modified: 2010-04-08
My Outlook Express does not send emails with a certain length. I tested sending all kinds of emails with different length, and it seems like it doesn't send any email with more than 20 words approximately. Shorter emails are sent with no problem. The error message is "An unknown error has occurred. Subject 'test', Account: 'my email', Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '421 out004.verizon.net Lost connection to [138.89.142.167]', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67".
I have Norton AntiVirus 2004 and I tested sending emails with its protection features disabled, but I still couldn't send longer emails. I contacted my ISP but even they could not figure out what is wrong with my OE. I would really appreciate your help...
0
Comment
Question by:lbcny
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 1000 total points
ID: 12255602
Looks like there could be many reasons

How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514

Check all the possible solutions here

Also did you delete and recreate your email account to see if that would help ?

Did this issue suddenly start or you are working on this account new ?

SR
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12255605
Change the format of the email message to see if that helps
0
 

Author Comment

by:lbcny
ID: 12255725
I could send a long email finally! It was an MTU problem, I needed to change the MTU setting of my router to 1400. Now I can use OE with no problem. Thank you so much for your help!
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12255791
No problem

SR
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Mailbox Overload?
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question