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NTBackup on Windows Server 2003 occasionally fails to start up.

Posted on 2004-10-08
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Last Modified: 2010-04-19
I use NTBackup to do daily scheduled backups on my Windows Server 2003 system.

About 10% of the time, NT backup simply fails to start up.  

It isn't scheduler that is failing to start the task (the task also contains a script to email me, and this always happens); rather NTBackup.exe is called, but just doesn't load.  No errors are thrown, nothing is logged in Event Log.

Occasionally, when I click NTBackup from the start menu, it will also fail to load.  Almost like you hadn't clicked it.  Then, you click it again, and it will load fine.

There server is a Dell PowerEdge 600; pretty bog standard.

Anyone have any ideas?
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Question by:mr_davidlaing
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Expert Comment

by:rhandels
ID: 12257717
Hi,

Did you make sure to have the latest service packs or tried to do a restart?? Maybe some NTbackup service is still running on the background.. This is one of those strange problems you cannot put your finger to...

Where do you create the back-up to?? Do you have a tape unit connected to the machine using SCSI?? Or any other back-up software installed???
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Author Comment

by:mr_davidlaing
ID: 12257927
Latest SP = Yes
Restart = Yes
Backups are to external USB disk drive, however NTBackup doesn't even attempt to load, just as if you hadn't even attempted to run it.
Other backup software = No.

Its been plaguing me for 6 months; and like you I just can't identifiy the root cause of the problem.
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Accepted Solution

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rhandels earned 500 total points
ID: 12274506
Hi,

This is a very strange problem indeed. Normally you would say it could start by clicking on it...
I would say try to do a reïnstall of the SP, maybe it works, or try doing a WIndows Update. Else, i'm completely lost, the only advice i can give is either open a case at Microsoft or try to do a reïnstall of the server (if this can be done)..
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Expert Comment

by:dtview
ID: 12285164
Hello,

Can you check what your backup log says? Is it set to "full" log?

It's probably located in C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data.

regards

dtview
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Author Comment

by:mr_davidlaing
ID: 12285620
dtview,

Not really - when NTBackup fails to start it also fails to write *any* kind of log information.

However, here is a copy of the log when it does work:
-----------------------------

Backup Status
Operation: Backup
Active backup destination: File
Media name: "LucidBackup.bkf created 04/10/2004 at 19:02"

Backup (via shadow copy) of "C: "
Backup set #6 on media #1
Backup description: "Set created 04/10/2004 at 19:02"
Media name: "B - LucidBackup.bkf created 30/09/2004 at 11:38"

Backup Type: Incremental

Backup started on 04/10/2004 at 19:08.
Backup completed on 04/10/2004 at 19:25.
Directories: 18782
Files: 1176
Bytes: 3,466,141,411
Time:  16 minutes and  37 seconds
----------------------
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Author Comment

by:mr_davidlaing
ID: 12355821
Still no luck; it seems this will need to remain a mystery.
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