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My name not shown when sending email on Behalf of someone else

Posted on 2004-10-08
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Last Modified: 2010-05-18
Hello,
I am trying to send email on behalf on another user.  I have full access to the other users folders, both on the local level and exchange level.  I am also setup as a delagate with full control.

I am able to send emails from the other user just fine.  However, my name does not appear in the from box, only the users name I sent on behalf of, and if the recipient of the email responds, the email goes to the user I sent the email on behalf of and not to me.

Everything I have read says that this is impossible, it should show my name on behalf of the user I am sending it for.  Please Help.
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Question by:jonyelton
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9 Comments
 
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rhandels earned 2000 total points
ID: 12257839
Hi,

You can not set this permissions. You can set two options in this. The send as, then you only see the name of the user and not your name. And the "send on behalf", then the user will get a mail from a user and there will be a "send on behalf " in the sender. If you want the mails to be addressed to you, you could set yourself in the CC and make sure the user who replies selects the Relpy to all option, or create a wizard rule that all replied e-mails are being send through to you...

But the fact reamins that you have gotten control over someone elses mailbox, so if you send as this user, the mails will be send him, not you.
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by:jonyelton
ID: 12258166
That doesn't make much sense.  How do I setup those options so she can send emails on behalf of someone else?
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LVL 23

Expert Comment

by:rhandels
ID: 12259609
Hi,

What doesn't make much sense...

If you want to grant someone send on behalf permissions, just go to Outlook, then Tools, Options, Delegates and add the user who needs to send a mail on behalf of you. Make sure to make this user an Editor for your inbox. Then the user u specified can send on behalf of you..
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LVL 23

Expert Comment

by:rhandels
ID: 12259686
Or go to AD Users & Computers, go to the user who you want her to have send on behalf rights, right click, choose permissions, go to Exchange General tab, press delivery options and Add her for the send on behalfd p[ermissions
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Expert Comment

by:rhandels
ID: 12864690
Agree ;)
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Expert Comment

by:superbmc
ID: 14870403
I have the same problem. User A has been granted "send on behalf" permission on user B's mailbox. When A send mail to XYZ on behalf of B, his name does not appear in the message XYZ receives. Strangely, when some other user (C) with the same rights on user B's mailbox send a mail to XYZ, his name does appear in the message. I have checked all details over and cannot determine why that is so. Some postings in different forums make a difference between "send as" and "send on behalf of" rights, but it is very unclear how you make that difference in Outlook or Echange. HELP !
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