• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 632
  • Last Modified:

Backup Exec 9.1 Restore Exchange Mailbox

Im trying to restore a single mailbox to an exchange 5.5 server using Backup exec 9.1. The system can "read" these mailbox's without problem but when I attempt to restore I get a access denied error

Final error: 0xa0008488 - Access is denied.

Final error category: Security Errors

I recreated the mailbox with the same alias, and have the ExchSvc user as the owner, ive also opened the mailbox in outlook and added the user with owner permissions and as a admin on the server. But none of this works.

This is pretty urgent and im available for replies for the rest of the day, if anyone can help i would be VERY gratefull.

Many Thanks

2 Solutions
woolnoirAuthor Commented:
Did that, didnt seem to turn up anything ive not already tried.
The Exchange 5.5 is installed on Windows 2000?

I would verify that the BackupExec user is registered as a System account. Verify all the permissions of the System Acoount are well configured:

Here is a link for that issue discussed via Veritas:

Here is a link for a veriaty of problems:

Good luck

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

Cyber-Dude is right, this sounds like an insufficient rights issue to me, make sure the user that this is running under has the rights necessary, if this is running under the administrator account, you can still check your rights, I know it sounds funny but that's how it is.


Fadi Ramada.
Net+, Security+
woolnoirAuthor Commented:
The credentials are set to use the "veritas2" account, which has sufficient rights to backup all mailboxes, where do i check that it has sufficient rights to create a box ?
Go to start --> all programs --> administrative tools ---> active directory users and computers --> then find the "veritas2 " account and right click on it and select properties, it's under one of those tabs there, I forget which one because I'm telling you off the top of my head, but look through the tabs, you'll find it!
Oh, by the way, in the comment right above this one, I'm assuming that you are on the server and
logged in to the administrator account.
I believe the point should be split between cyber-dude and I
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

7 new features that'll make your work life better

It’s our mission to create a product that solves the huge challenges you face at work every day. In case you missed it, here are 7 delightful things we've added recently to monday to make it even more awesome.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now