Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Varment loose and can't catch

Posted on 2004-10-08
Medium Priority
Last Modified: 2013-12-04
#@_!xxx Popups. I spyboted ad awared and nortoned.
Norton reports: C:\WINNT\system32\WNSPOO~1.EXE
adware.purityscan. It can not  delete it.
The only strange task manager file is
Searched and no can find.
SystemInternals shows file namd w?nspool.exe
can't  find it either.
I can kill wVnspool.exe but it reappears when ie6 is opened or page changes.
I cleaned the HKLM...run. Changed misc registry. One of them made
every site a trusted site HKCU...Internet Settings/Protocoldefaults/http

Any thoughts??
Question by:jb784
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 65

Expert Comment

ID: 12258334
Hello jb784 =)

Very first thing,,,,, run all those scans in SAFEMODE coz in normal mode those processes will be running and cannot be deleted easily !!
LVL 65

Expert Comment

ID: 12258344
Second thing,,, Download HijackThis v1.98.2 from here, run it and Save the LOG file:

Then Post that log at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it labels as Nasty :)
To Fix, check the lines and click on Fix Checked !!

CAUTION: Before fixing the entries in hijackthis, make sure that they are really Nasty and can be deleted, better u first research for it on Google and then when u will confirm that they shud be deleted, Fix them. And whenever u run Hijackthis, run it from a New folder on ur desktop, so that in case of any problem, u can take advantages of its created backups of fixed items. And in case if u still face problems in dealing with it, just analyse ur log at the above site, and then scroll down where u will see a Save Analyse button, hit it and it will save ur Log Analysation, then copy the link of that page and paste it here, and we will check it for u :)

After hijackthis fixing, make sure u have the following tools handy with u !!
AdAware ==> http://www.spychecker.com/program/adaware.html
SpyBot  ==> http://www.spychecker.com/program/spybot.html
CoolWebShredder ==> http://www.spychecker.com/program/coolwebshredder.html
Stinger >> http://vil.nai.com/vil/stinger

Then run them in safemode alongwith norton to delete everything they detect !!
if u can find the infected files on ur hard drive, delete them manually !!
run Disk Cleanup on ur hard drive to delete the temp and temp internet files !!

Not reboot back in normal mode to check for the problems !!
Good Luck :)

Author Comment

ID: 12258354
Yep was in safe mode.
When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

LVL 65

Expert Comment

ID: 12258402
>> It can not  delete it.

may be some permission problem on the file :-/
Have u followed the manual removal instructions here >> http://sarc.com/avcenter/venc/data/adware.purityscan.html
Also dont forget to run Stinger in safemode with other tools !!
LVL 65

Expert Comment

ID: 12258535
search ur hard drive for "nspool"
check what it finds ??

Expert Comment

ID: 12258590
Did you check show hidden files and folders and uncheck hide system files and folders
LVL 65

Accepted Solution

SheharyaarSaahil earned 2000 total points
ID: 12258622
R3 - Default URLSearchHook is missing
O2 - BHO: BHO - {06CAD548-14DD-4fa3-9EA9-05F83C18CBD7} -C:\WINNT\system32\mspxs32.dll (file missing)
O2 - BHO: (no name) - {6FAF647C-B134-7996-D356-125578F42A4A} -C:\WINNT\system32\eubyn.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (nofile)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (nofile)
O16 - DPF: {10000000-1000-0000-1000-000000000000} -ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//colin/main.chm::/load.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -

btw these are the entries in log, which are required to be fixed !!
but let me know the results of the above file search first :-?

Author Comment

ID: 12258908
search with show hidden.

system32\dllcache\winspool.vir  (I changed the name for a test and it regened winspool.exe)
LVL 65

Expert Comment

ID: 12259127
these are legit files..... !!

so the file is no where,,,, and norton is picking it up..... i never get why Norton does these things >:(
did u run stinger,,,, did it picked it up ??
also fix the entries in hijackthis now.... reboot and post back the results !!

Author Comment

ID: 12259529
No more popups :>
Thanks for the help.

Did the points make it to you?
LVL 65

Expert Comment

ID: 12259619
great ^_^

>> Did the points make it to you?
sorry i didn't get the question :-?

Author Comment

ID: 12259780
I thought when I click accept the
500 points gets awared automaticly.

I was just checking to make sure
you got the 500 points because you
did an excellent job.

Thanx again
LVL 65

Expert Comment

ID: 12259830
lol..... yes my friend, when u hit Accept the expert gets the points automatically.... and i got them :)
thanx for the points and ur kind words... cheers ^_^

Expert Comment

ID: 12904871
I actually found the solution from http://sarc.com/avcenter/venc/data/adware.purityscan.html a simpler one.

Apparently this is a program called purityscan and the uninstaller can be downloaded from

i used it and worked flawlessly (apparently)

SheharyaarSaahil first suggested it in the thread.

LVL 65

Expert Comment

ID: 12909383
glad you got the solution from here mx! Cheers :)

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In today's information driven age, entrepreneurs have so many great tools and options at their disposal to help turn good ideas into a thriving business. With cloud-based online services, such as Amazon's Web Services (AWS) or Microsoft's Azure, bus…
Many of us in IT utilize a combination of roaming profiles and folder redirection to ensure user information carries over from one workstation to another; in my environment, it was to enable virtualization without needing a separate desktop for each…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question