Norton AntiSpam 2004 installed, but not working on OE 6.1 Windows 98se
Posted on 2004-10-08
I have reinstalled Norton Antispam 2004 - on Outlook Express 6.1 Windows 98se. I installed in Safe Mode once I had purged my system of the previous corrupted install.
However, although the install process seemed to go without a problem, NAS it is not intializing and restarting nor is it scanning my email. I have configured NAS 2004 as per the Symantec instructions. Setting the Spam filtering to Low does not seem to have made any difference. No mail appears in my In box marked [Norton AntiSpam] - it is just downloaded from my ISP as if NAS 2004 was not on my system at all.
The Antispam button is in my OE6.1 taskbar and there is an Antispam file present. The Antispam rule is also present in the OE Mail rules list. It seems to make no difference whether I am running ZoneAlarms v 5.1 or not. ( I tried running NAS having diabled ZA via 'msconfig' but it does not seem to work either way.
I have a Ditto Max installed, but I don't understand how it could be a problem. I have two freeware programmes on my Window98 machine - Ad-aware 6 (anti-spy/malware) and CookieJar (cookie manager) installed on my laptop, but they do not load at startup (only if I start them manually). Might they be a problem?
Could there is something from my registry missing? ie something in the software Run command line maybe? How can I check this?
I checked my system with 'windows registry checker' and NSW 2003 when I had it installed and no errors were reported.