I have a friend who owns www.tescotanks.com
. The site was a few years old and not used alot.
Whenever they go to their site it goes to another company called colussus.net. They never moved their hosting to this company. They do not owe this company or any other internet company any money.
What happened originally is they had (Web developer A) build and host a site through another company. Then (Web developer A) left, and my friend only had a UserID and PW for network solutions, no web page backup or anything.
Well a couple of years go by and then their hosting company closes and they get moved to this tecinfo.biz. They pay for hosting then they get switch to colussus.net. They didn't asked to get switch.
I guess Emails to Tescotank where never sent or sent to the wrong email. They really need help, so they called me in since I've developed some sites.
The UserID and PW from network solutions says they can't log in since the UserID is particpant in the Resellers program.
My question is, how do these hosting companies change the DNS through Network Solutions? He owns the Domain until 2011 and has paid for it.
He just wants to start his web site again at a local company and wants access to changing his domain servers.
Any help would be great!