Receiving Microsoft word or excel attachments as .DAT files

Company 1 sends Company 2 a microsoft word or excel file.
When company 2 receives attachment, it is somehow converted to a .DAT file.
When you try to convert to Word or Excel, data is just garbage.
Company 2 can send Company 1 an attahcment just fine.
Company 1 claims this problem only occurs with Company 2.

Company 1 (It looks like they may be on Microsoft Mail)
Comany 2 (Lotus Notes R5)

Any help or direction would really be appreciated.
cj sling
Who is Participating?
Bozzie4Connect With a Mentor Commented:
If I recall this correctly, it's an MS Mail problem. Users use Outlook, and set the outgoing mail format to 'MS Rich Text'.  Try to convince them to set this to 'text'

I must say it's been a while since I had problems like this myself, so I guess upgrading Domino may help :-)


cjslingAuthor Commented:
Thanks - I am checking, will let you know.
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cjslingAuthor Commented:
I had the user send email in both formats and still converts document to garbage.

cj sling
cjslingAuthor Commented:
I am still waiting to hear, but this link hit it right on the nose.
Thank you so much - I will let you know when I hear something.
cjslingAuthor Commented:
Thanks for the help. I am spitting the points. Tom led me to the problem and Partha provided good supporting documentation.

Thanks for all you help!!
thx for the points, if you are looking for solution to the problem, see here:

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