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Quantum/Maxtor Fireball 7.5GB is dead, what are my options for recovery?

Posted on 2004-10-08
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Last Modified: 2010-04-03
Hi guys,

I have an old Quantum Fireball Lct 15 7.5GB hard drive (Fireball is now owned by Maxtor). The drive died the before I could copy the contents to a DVD (I installed just a few days earlier!)

Here is what happened:
I turned on the computer once, Windows couldn't boot because of missing files. I rebooted again and the computer said "DISK BOOT FAILURE, INSERT SYSTEM DISK AND CONTINUE". - No grinding noises.

My current symptoms are:
- Bios does not recognize the disk.
- There is a green LED on the controller board which blinks twice, waits, blinks twice, waits.
- When I turn on the computer, the drive does not vibrate. Maybe it's not spinning up?
- If I unplug the IDE cable but leave power cable plugged in, no vibration.
- I plugged the device into a second computer-- no luck.
- Tried different IDE cables-- no luck.


1. What does the blinking green LED mean?

2. Any suggestions on how I can recover this myself, long enough to get the data off of the drive? Can I buy my own controller card and plug it in? Give it a good wack? Put it in the freezer overnight? (http://www.experts-exchange.com/Hardware/Desktops/Q_20377274.html?query=dead+fireball&clearTAFilter=true)

3. Are there any recommended data-recovery services? I got one quote of $650!!!

Thanks all!
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Question by:Stefan_Lasiewski
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by:www_JamesClancy_com
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www.drivesavers.com Mention code DS13909.  But even at that...the recovery price will be pricey.  Good news is...most data recovery services will not charge you anything if they can not recover data.
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nobus earned 250 total points
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1 - The blinking led probably indicates a manufacturer code; you should contact them for the meaning.
2 - You can buy an identical drive (same ser N° and version) and replace the logic board. As it is not recognised, you can be lucky; but if it still does not spin up, probably the motor is gone. The good news however, is that the motor control circuitry reside also on the logic board.
3 - There are many, but all costly.
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by:shahrial
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1.) As mentioned by nobus.
2.) It is a bit extreme, but that would be the last resort after everything else has been tried.  Don't freeze AND tap.  Freeze it in a sealed bag for a few hours (I believe six would be the minimum) and then remove it and immediately connect it to the computer. As stated, you may have only a few minutes of life if this works.
Note: If freezing and tapping don't work, it was a dead drive anyway.  Both of these are worth a shot before it heads to the a recovery centre or trash can.

3.) It's costly but I had used IBAS professional services before. They are good and reasonably priced.
http://www.ibas.com/

Hope this helps, good luck...;-)
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by:Stefan_Lasiewski
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What do you guys think about this solution:

"2 - You can buy an identical drive (same ser N° and version) and replace the logic board"
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by:www_JamesClancy_com
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This is tricky. I have done this and was successful...but this is not as easy as it sounds. There is a website that was GREAT! It provided me with pictures and a step by step explanation.   It was done for free by an average tecky guy that I think was showing off a bit..LOL.  Here is the site.....like I said...I stumbled across it by accident and found it to be validated.  I followed the steps and things worked for me.

http://www.deadharddrive.com/

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by:shahrial
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It may work. 50/50, 'cause I had 2 similar cases, before. One worked and one doesn't.
For your case, if you can find this obsolete model. Good luck..;-)
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by:Stefan_Lasiewski
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Well I think I found an identical drive with a working controller board. I'll give that a shot first.

Thanks everyone!
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by:nobus
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Let us know how it works out !

Thanks for the points, and have a nice day

nobus
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