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  • Status: Solved
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Backup Exec 9.0

I recently installed the Backup Exec 9.1 update - and after that the services wouldn't start...

So - I uninstalled the update then Backup Exec 9.0 and decided to start from scratch...

Now - when I attemp to install Backup Exec 9.0 I get a message "Cannot install Backup Exec Media servers where Backup Exec Remote Agent server is installed." (or something very similar.

????  I don't have Backup Exec Remote Agent installed though!!!!  

Did something get missed in the registry when it uninstalled?

Any help would be great.

(Win2K server)
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richswyatt
Asked:
richswyatt
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1 Solution
 
Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:
It does sound like you may need a registry hack.  If you fully uninstalled both versions, rebooted and tried to reinstall and you get this error then you probably have something hanging back in the registry.  I believe I had to do this a couple of years ago.  Look on the Veritas Web site for the Manual Uninstall.  IT should tell you the exact registry keys to delete.  Failing that do a search in the registry, after backing it up of course, for Veritas and Backup Exec and get rid of the entries.  After that it should allow you to reinstall without problem.

Steve
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richswyattAuthor Commented:
Registry did it.  :-)  Thanks.
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Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:
You are welcome!
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