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Norton will not install

Posted on 2004-10-09
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When I try to install Norton 2005 on a ME system i get "setup requirements checked-setup has detected that a previous install or uninstall has been completed that requires a restart.  Please restart your computer and launch this starup again." When I reboot there is no difference in the message.  I ran rnav and tryed cleaning the registry.  HELP!!!


JIM
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Question by:beltvalleycomputers
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SheharyaarSaahil earned 2000 total points
ID: 12266824
Hello beltvalleycomputers =)

empty ur C:\Windows\Temp folder
restart and now try to install Norton !!
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by:SheharyaarSaahil
ID: 12266830
If this fails then use this Windows Installer utility to remove the entries for Norton >> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Restart and now try !!
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by:SheharyaarSaahil
ID: 12266844
Or there are two uninstall utilities which u can try to uninstall previous versions of Norton products from ur system !!
Rnav2003.exe >> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Using the Norton SystemWorks™ cleanup utility (SYMClean) >> http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407
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by:beltvalleycomputers
ID: 12266929
Thankyou enmptying the temp folder worked just fine.
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by:SheharyaarSaahil
ID: 12266933
:)
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