Solved

Norton will not install

Posted on 2004-10-09
5
2,138 Views
Last Modified: 2013-11-16
When I try to install Norton 2005 on a ME system i get "setup requirements checked-setup has detected that a previous install or uninstall has been completed that requires a restart.  Please restart your computer and launch this starup again." When I reboot there is no difference in the message.  I ran rnav and tryed cleaning the registry.  HELP!!!


JIM
0
Comment
Question by:beltvalleycomputers
  • 4
5 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 500 total points
Comment Utility
Hello beltvalleycomputers =)

empty ur C:\Windows\Temp folder
restart and now try to install Norton !!
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
Comment Utility
If this fails then use this Windows Installer utility to remove the entries for Norton >> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Restart and now try !!
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
Comment Utility
Or there are two uninstall utilities which u can try to uninstall previous versions of Norton products from ur system !!
Rnav2003.exe >> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Using the Norton SystemWorks™ cleanup utility (SYMClean) >> http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407
0
 
LVL 2

Author Comment

by:beltvalleycomputers
Comment Utility
Thankyou enmptying the temp folder worked just fine.
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
Comment Utility
:)
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

Article by: btan
Provide an easy one stop to quickly get the relevant information on common asked question on Ransomware in Expert Exchange.
Even if you have implemented a Mobile Device Management solution company wide, it is a good idea to make sure you are taking into account all of the major risks to your electronic protected health information (ePHI).
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now