Dead Blue Screen: 0000001E (c0000005 00000000 00000000 00000000)

The user is experiencing Dead Blue Screen.  I used DumpCHK.exe with the DMP file to extract the information
Bugcheck code 0000001E
Arguments c0000005 00000000 00000000 00000000

I have a feeling it might be related to a one printer driver when printing a web page...
Any ideas?
Alain_Labelle_IngAsked:
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Alain_Labelle_IngConnect With a Mentor Author Commented:
I did tried others printers for Web printing: no errors.  Tried back the "concerned" one: Dead Blue Screen.  Reinstalled printer driver by replacing the existing driver and it did work.  Case now closed.  Thank you.
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BigC666Commented:
howdy,

try booting in the safe mode and check the device manager to see if you have a driver problem
if so uninstall the driver and reboot

hope that this helps
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