Link to home
Start Free TrialLog in
Avatar of Alain_Labelle_Ing
Alain_Labelle_Ing

asked on

Dead Blue Screen: 0000001E (c0000005 00000000 00000000 00000000)

The user is experiencing Dead Blue Screen.  I used DumpCHK.exe with the DMP file to extract the information
Bugcheck code 0000001E
Arguments c0000005 00000000 00000000 00000000

I have a feeling it might be related to a one printer driver when printing a web page...
Any ideas?
Avatar of BigC666
BigC666

howdy,

try booting in the safe mode and check the device manager to see if you have a driver problem
if so uninstall the driver and reboot

hope that this helps
ASKER CERTIFIED SOLUTION
Avatar of Alain_Labelle_Ing
Alain_Labelle_Ing

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial