gliljeberg
asked on
RMCOBOL Application Crashing on a WindowsXP Client after upgrade to 2003 Server from 2000 Server.
The system we have is a Financial Application that uses a RMCOBOL runtime that is executed from a server and registered to a INI file on a server.
The application hangs after about 5-10 minutes of inactivity. I can send you a screen capture of the error if you think it will help. We tried everything from making sure the BIOS is up to date on the affected machines to disabling the Anti-Virus software on the client and adding the application to the exception list on the AntiVirus on the server. The server is producing NO errors and appears that the upgrade went smoothly. The server that the app is on is also a DC.
Is there a setting on the new security settings that may be causing this problem?
Any help would be greatly appreciated.
Application exception occurred:
App: M:\MSI\RMCOBOL\runcobol.ex
When: 10/10/2004 @ 00:18:57.966
Exception number: c0000006 (in page io error)
*----> System Information <----*
Computer Name: C032
User Name: cash2
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 3
Windows Version: 5.1
Current Build: 2600
Service Pack: 1
Current Type: Uniprocessor Free
Registered Organization: Village of Westmont
Registered Owner: Clerks
*----> Task List <----*
0 System Process
4 System
424 smss.exe
480 csrss.exe
512 winlogon.exe
556 services.exe
568 lsass.exe
736 svchost.exe
808 svchost.exe
944 svchost.exe
1000 svchost.exe
1100 spoolsv.exe
1240 mainserv.exe
1264 DefWatch.exe
1312 mgabg.exe
1344 Rtvscan.exe
404 csrss.exe
456 winlogon.exe
800 rdpclip.exe
1420 Explorer.EXE
1796 PDesk.exe
2016 apcsystray.exe
396 runcobol.exe
436 logon.scr
1852 drwtsn32.exe
*----> Module List <----*
(0000000000400000 - 000000000041b000: M:\MSI\RMCOBOL\runcobol.ex
(00000000008d0000 - 00000000009ab000: M:\MSI\RMCOBOL\rmlibrun.dl
(000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\uxthem
(000000005dac0000 - 000000005dac7000: C:\WINDOWS\System32\rdpsnd
(0000000061000000 - 00000000610aa000: M:\MSI\RMCOBOL\ALLEGRIS.DL
(0000000061300000 - 000000006132e000: M:\MSI\RMCOBOL\RMGUIFE.DLL
(0000000061500000 - 000000006151f000: M:\MSI\RMCOBOL\rmprop.dll
(0000000061c40000 - 0000000061c49000: M:\MSI\RMCOBOL\RMUC2.DLL
(0000000062200000 - 000000006221d000: M:\MSI\RMCOBOL\rmcbl80r.dl
(000000006db60000 - 000000006db71000: C:\WINDOWS\System32\CTL3D3
(0000000070a70000 - 0000000070ad4000: C:\WINDOWS\system32\SHLWAP
(0000000071950000 - 0000000071a34000: C:\WINDOWS\WinSxS\x86_Micr
(0000000071a50000 - 0000000071a8b000: C:\WINDOWS\system32\mswsoc
(0000000071a90000 - 0000000071a98000: C:\WINDOWS\System32\wshtcp
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HEL
(0000000071ab0000 - 0000000071ac5000: C:\WINDOWS\System32\WS2_32
(0000000071ad0000 - 0000000071ad8000: C:\WINDOWS\System32\WSOCK3
(0000000071b20000 - 0000000071b31000: C:\WINDOWS\system32\MPR.dl
(0000000073000000 - 0000000073023000: C:\WINDOWS\System32\WINSPO
(00000000763b0000 - 00000000763f5000: C:\WINDOWS\system32\comdlg
(0000000076b40000 - 0000000076b6c000: C:\WINDOWS\System32\WINMM.
(0000000076f90000 - 0000000076fa0000: C:\WINDOWS\System32\Secur3
(0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT
(00000000771b0000 - 00000000772d4000: C:\WINDOWS\system32\ole32.
(0000000077340000 - 00000000773cb000: C:\WINDOWS\system32\COMCTL
(00000000773d0000 - 0000000077bca000: C:\WINDOWS\system32\SHELL3
(0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSIO
(0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\MSVCRT
(0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32
(0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI
(0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel
(0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.
(0000000078000000 - 0000000078087000: C:\WINDOWS\system32\RPCRT4
(000000007c890000 - 000000007c911000: C:\WINDOWS\System32\CLBCAT
(000000007e090000 - 000000007e0d1000: C:\WINDOWS\system32\GDI32.
*----> State Dump for Thread Id 0x158 <----*
eax=000000f0 ebx=0012f3e0 ecx=62202290 edx=00000000 esi=00000000 edi=7ffdf000
eip=7ffe0304 esp=0012f398 ebp=0012f434 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\rmcbl80r.dl
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\rmcbl80r.dl
ChildEBP RetAddr Args to Child
0012f394 77f5c524 77e75ee0 00000002 0012f3e0 *SharedUserSystemCall+0xc (FPO: [0,0,0])
0012f434 77d463eb 00000002 0012f45c 00000000 ntdll!NtWaitForMultipleObj
0012f490 77d46466 00000001 00846b4c ffffffff USER32!SetScrollInfo+0x21f
0012f4ac 62201954 00000001 00846b4c 00000000 USER32!MsgWaitForMultipleO
0012f4f0 6220125f 00846ad4 ffffffff 0012ff0c rmcbl80r+0x1954
77d44369 2de80824 c2fffff9 8b550004 10558bec rmcbl80r+0x125f
74ff016a 00000000 00000000 00000000 00000000 0x2de80824
*----> Raw Stack Dump <----*
000000000012f398 24 c5 f5 77 e0 5e e7 77 - 02 00 00 00 e0 f3 12 00 $..w.^.w........
000000000012f3a8 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f3b8 02 00 00 00 00 00 00 00 - 72 75 6e 2e 64 6c 6c 00 ........run.dll.
000000000012f3c8 00 00 00 00 00 f0 fd 7f - 00 e0 fd 7f 02 00 00 00 ................
000000000012f3d8 00 f0 fd 7f 00 e0 fd 7f - f0 00 00 00 20 00 00 00 ............ ...
000000000012f3e8 78 01 84 00 00 00 00 00 - 00 00 00 00 d4 f3 12 00 x...............
000000000012f3f8 80 00 10 80 14 00 00 00 - e0 f3 12 00 00 00 00 00 ................
000000000012f408 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f418 10 00 00 00 b4 f3 12 00 - 78 32 e8 77 a8 f9 12 00 ........x2.w....
000000000012f428 09 48 e9 77 78 32 e8 77 - 00 00 00 00 90 f4 12 00 .H.wx2.w........
000000000012f438 eb 63 d4 77 02 00 00 00 - 5c f4 12 00 00 00 00 00 .c.w....\.......
000000000012f448 ff ff ff ff 00 00 00 00 - d4 6a 84 00 4c 6b 84 00 .........j..Lk..
000000000012f458 e2 3d d4 77 f0 00 00 00 - 20 00 00 00 88 6e 84 00 .=.w.... ....n..
000000000012f468 04 00 00 00 48 6b 84 00 - 9c f4 12 00 00 00 00 00 ....Hk..........
000000000012f478 00 00 00 00 00 e0 fd 7f - 00 00 00 00 00 00 00 00 ................
000000000012f488 00 e0 fd 7f 20 00 00 00 - ac f4 12 00 66 64 d4 77 .... .......fd.w
000000000012f498 01 00 00 00 4c 6b 84 00 - ff ff ff ff ff 00 00 00 ....Lk..........
000000000012f4a8 5c f4 12 00 f0 f4 12 00 - 54 19 20 62 01 00 00 00 \.......T. b....
000000000012f4b8 4c 6b 84 00 00 00 00 00 - ff ff ff ff ff 00 00 00 Lk..............
000000000012f4c8 94 64 d4 77 d4 6a 84 00 - e2 3d d4 77 c0 00 00 00 .d.w.j...=.w....
*----> State Dump for Thread Id 0x124 <----*
eax=00849788 ebx=00000000 ecx=00849788 edx=6131ff84 esi=00849788 edi=61328800
eip=61057d70 esp=00b5f6bc ebp=00000000 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\ALLEGRIS.DL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\ALLEGRIS.DL
function: ALLEGRIS!Ordinal3740
No prior disassembly possible
ALLEGRIS!Ordinal3740:
61057d70 ?? ???
61057d72 ?? ???
61057d74 ?? ???
61057d76 ?? ???
61057d78 ?? ???
61057d7a ?? ???
61057d7c ?? ???
61057d7e ?? ???
FAULT ->ALLEGRIS!Ordinal3740:
61057d70 ?? ???
Error 0x00000001
61057d72 ?? ???
61057d74 ?? ???
61057d76 ?? ???
61057d78 ?? ???
61057d7a ?? ???
61057d7c ?? ???
61057d7e ?? ???
ALLEGRIS!Ordinal4551:
61057d80 ?? ???
61057d82 ?? ???
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00b5f6b8 61042c1f 61328800 00b5f728 610416db ALLEGRIS!Ordinal3740
f7e90d64 00000000 00000000 00000000 00000000 ALLEGRIS!Ordinal2724+0xf
*----> Raw Stack Dump <----*
0000000000b5f6bc 1f 2c 04 61 00 88 32 61 - 28 f7 b5 00 db 16 04 61 .,.a..2a(......a
0000000000b5f6cc 88 97 84 00 00 00 00 00 - 10 00 00 00 00 00 00 00 ................
0000000000b5f6dc cc 00 03 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000b5f6ec 00 88 32 61 cc 00 03 00 - aa 44 04 61 02 00 00 00 ..2a.....D.a....
0000000000b5f6fc 10 00 00 00 9f 70 30 61 - cc 00 03 00 10 00 00 00 .....p0a........
0000000000b5f70c 00 00 00 00 00 00 00 00 - 28 f7 b5 00 9c f7 b5 00 ........(.......
0000000000b5f71c 00 70 30 61 54 f7 b5 00 - 00 00 00 00 88 97 84 00 .p0aT...........
0000000000b5f72c 50 3a d4 77 cc 00 03 00 - 10 00 00 00 00 00 00 00 P:.w............
0000000000b5f73c 00 00 00 00 00 70 30 61 - cd ab ba dc 00 00 00 00 .....p0a........
0000000000b5f74c 9c f7 b5 00 00 70 30 61 - bc f7 b5 00 1f 3b d4 77 .....p0a.....;.w
0000000000b5f75c 00 70 30 61 cc 00 03 00 - 10 00 00 00 00 00 00 00 .p0a............
0000000000b5f76c 00 00 00 00 10 00 00 00 - 80 b4 54 00 94 b4 54 00 ..........T...T.
0000000000b5f77c 33 ab c2 77 00 00 00 00 - 01 00 00 00 14 00 00 00 3..w............
0000000000b5f78c 01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00 ................
0000000000b5f79c 00 00 00 00 00 00 00 00 - 70 f7 b5 00 e0 f2 b5 00 ........p.......
0000000000b5f7ac 50 fd b5 00 0a 39 d7 77 - 68 9b d9 77 00 00 00 00 P....9.wh..w....
0000000000b5f7bc f8 f7 b5 00 53 54 d4 77 - 00 00 00 00 00 70 30 61 ....ST.w.....p0a
0000000000b5f7cc cc 00 03 00 10 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000b5f7dc 94 b4 54 00 01 00 00 00 - 00 88 32 61 10 00 00 00 ..T.......2a....
0000000000b5f7ec 88 97 84 00 cc 00 03 00 - cc 00 03 00 18 f8 b5 00 ................
*----> State Dump for Thread Id 0x23c <----*
eax=00000000 ebx=00000000 ecx=008d0000 edx=00000000 esi=0054b480 edi=00000400
eip=7ffe0304 esp=00c5fa48 ebp=00c5fa80 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\RMGUIFE.DLL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\RMGUIFE.DLL
ChildEBP RetAddr Args to Child
00c5fa44 77d4582b 77d49c29 000300cc 00000400 *SharedUserSystemCall+0xc (FPO: [0,0,0])
00c5fa80 77d45f55 0054b480 00000400 00000000 USER32!SetRect+0x15d
00c5faa0 6130f163 000300cc 00000400 00000000 USER32!SendMessageA+0x47
008d0000 00000003 00000004 0000ffff 000000b8 RMGUIFE!GuifeDllExecDataCo
*----> Raw Stack Dump <----*
0000000000c5fa48 2b 58 d4 77 29 9c d4 77 - cc 00 03 00 00 04 00 00 +X.w)..w........
0000000000c5fa58 00 00 00 00 b8 fa c5 00 - 00 00 00 00 b0 02 00 00 ................
0000000000c5fa68 01 00 00 00 a2 22 c4 77 - 00 04 00 00 00 00 00 00 .....".w........
0000000000c5fa78 cc 00 03 00 90 09 32 00 - a0 fa c5 00 55 5f d4 77 ......2.....U_.w
0000000000c5fa88 80 b4 54 00 00 04 00 00 - 00 00 00 00 b8 fa c5 00 ..T.............
0000000000c5fa98 01 00 00 00 e4 f0 96 00 - 00 00 8d 00 63 f1 30 61 ............c.0a
0000000000c5faa8 cc 00 03 00 00 04 00 00 - 00 00 00 00 b8 fa c5 00 ................
0000000000c5fab8 20 f0 96 00 00 00 00 00 - 00 00 00 00 ee f1 30 61 .............0a
0000000000c5fac8 20 f0 96 00 00 00 00 00 - 00 00 00 00 a6 d6 8d 00 ...............
0000000000c5fad8 20 f0 96 00 3f a4 8d 00 - 20 f0 96 00 03 00 00 00 ...?... .......
0000000000c5fae8 5c 22 d7 00 6b aa c2 77 - 00 00 00 00 00 00 00 00 \"..k..w........
0000000000c5faf8 1c fb 01 00 00 00 84 00 - 70 96 dd 00 28 ff 84 00 ........p...(...
0000000000c5fb08 40 00 00 00 01 00 00 00 - 10 02 84 00 20 ff 84 00 @........... ...
0000000000c5fb18 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000c5fb28 33 ab c2 77 fe ff ff ff - 13 00 00 00 28 00 00 00 3..w........(...
0000000000c5fb38 f0 88 fa 77 88 1c f5 77 - c0 39 c4 77 72 75 6e 63 ...w...w.9.wrunc
0000000000c5fb48 6f 62 6f 6c 00 fa c5 00 - a4 ff c5 00 9c fb c5 00 obol............
0000000000c5fb58 f0 88 fa 77 88 1c f5 77 - ff ff ff ff 37 90 f5 77 ...w...w....7..w
0000000000c5fb68 2e ab c2 77 00 00 84 00 - 00 00 00 00 33 ab c2 77 ...w........3..w
0000000000c5fb78 03 00 00 00 5c 22 d7 00 - 00 00 00 00 14 70 91 00 ....\".......p..
*----> State Dump for Thread Id 0xdc <----*
eax=00d5f77c ebx=00d5f748 ecx=00d5f844 edx=00000000 esi=00000000 edi=7ffdf000
eip=7ffe0304 esp=00d5f700 ebp=00d5f79c iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\RMUC2.DLL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\RMUC2.DLL -
ChildEBP RetAddr Args to Child
00d5f6fc 77f5c524 77e75ee0 00000002 00d5f748 *SharedUserSystemCall+0xc (FPO: [0,0,0])
00d5f79c 77d463eb 00000002 00d5f7c4 00000000 ntdll!NtWaitForMultipleObj
00d5f7f8 77d46466 00000001 00d5fb04 00002710 USER32!SetScrollInfo+0x21f
00d5f814 61c41f08 00000001 00d5fb04 00000000 USER32!MsgWaitForMultipleO
00d5f854 61c41a6f 00000001 00d5fb04 00002710 RMUC2+0x1f08
00002710 00000000 00000000 00000000 00000000 RMUC2+0x1a6f
*----> Raw Stack Dump <----*
0000000000d5f700 24 c5 f5 77 e0 5e e7 77 - 02 00 00 00 48 f7 d5 00 $..w.^.w....H...
0000000000d5f710 01 00 00 00 00 00 00 00 - 34 f7 d5 00 00 00 00 00 ........4.......
0000000000d5f720 02 00 00 00 00 00 00 00 - 00 45 d4 77 02 01 00 00 .........E.w....
0000000000d5f730 34 f7 d5 00 00 1f 0a fa - ff ff ff ff 02 00 00 00 4...............
0000000000d5f740 00 f0 fd 7f 00 b0 fd 7f - 00 01 00 00 34 01 00 00 ............4...
0000000000d5f750 e3 39 f9 77 00 00 00 00 - a3 00 00 c0 a3 00 00 c0 .9.w............
0000000000d5f760 54 f7 d5 00 ec 18 a5 71 - 48 f7 d5 00 f0 88 fa 77 T......qH......w
0000000000d5f770 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000d5f780 10 00 00 00 1c f7 d5 00 - aa 19 a5 71 a4 ff d5 00 ...........q....
0000000000d5f790 09 48 e9 77 78 32 e8 77 - 00 00 00 00 f8 f7 d5 00 .H.wx2.w........
0000000000d5f7a0 eb 63 d4 77 02 00 00 00 - c4 f7 d5 00 00 00 00 00 .c.w............
0000000000d5f7b0 10 27 00 00 00 00 00 00 - 94 64 d4 77 00 00 00 00 .'.......d.w....
0000000000d5f7c0 9b a2 e7 77 00 01 00 00 - 34 01 00 00 e4 f8 d5 00 ...w....4.......
0000000000d5f7d0 88 f8 d5 00 33 27 00 00 - 00 b0 fd 7f 3c f8 d5 00 ....3'......<...
0000000000d5f7e0 5f a6 e7 77 10 f8 d5 00 - 00 00 00 00 00 00 00 00 _..w............
0000000000d5f7f0 00 b0 fd 7f 34 01 00 00 - 14 f8 d5 00 66 64 d4 77 ....4.......fd.w
0000000000d5f800 01 00 00 00 04 fb d5 00 - 10 27 00 00 ff 00 00 00 .........'......
0000000000d5f810 c4 f7 d5 00 54 f8 d5 00 - 08 1f c4 61 01 00 00 00 ....T......a....
0000000000d5f820 04 fb d5 00 00 00 00 00 - 10 27 00 00 ff 00 00 00 .........'......
0000000000d5f830 cf a6 d4 77 a8 5d c4 61 - 01 00 00 00 00 00 00 00 ...w.].a........
*----> State Dump for Thread Id 0x110 <----*
eax=00000102 ebx=c0000000 ecx=00f7ff80 edx=00000000 esi=00000102 edi=71a832ac
eip=7ffe0304 esp=00f7ff80 ebp=71a50000 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00f7ff7c 77f5c024 71a51a1b 00000170 00f7ffbc *SharedUserSystemCall+0xc (FPO: [0,0,0])
71a50000 00000003 00000004 0000ffff 000000b8 ntdll!ZwRemoveIoCompletion
*----> Raw Stack Dump <----*
0000000000f7ff80 24 c0 f5 77 1b 1a a5 71 - 70 01 00 00 bc ff f7 00 $..w...qp.......
0000000000f7ff90 ac ff f7 00 b0 ff f7 00 - 40 b7 a5 71 f0 88 fa 77 ........@..q...w
0000000000f7ffa0 58 45 15 00 ec ff f7 00 - d8 df 14 00 d8 45 15 00 XE...........E..
0000000000f7ffb0 00 00 00 00 00 00 00 00 - 3b d3 e7 77 cc 1a a5 71 ........;..w...q
0000000000f7ffc0 f0 88 fa 77 58 45 15 00 - d8 df 14 00 00 00 00 00 ...wXE..........
0000000000f7ffd0 00 a0 fd 7f c0 ff f7 00 - 07 00 00 00 ff ff ff ff ................
0000000000f7ffe0 09 48 e9 77 b8 3d e8 77 - 00 00 00 00 00 00 00 00 .H.w.=.w........
0000000000f7fff0 00 00 00 00 c4 19 a5 71 - d8 df 14 00 00 00 00 00 .......q........
0000000000f80000 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80010 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80020 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80030 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80040 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80050 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80060 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80070 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80080 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80090 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f800a0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f800b0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
The application hangs after about 5-10 minutes of inactivity. I can send you a screen capture of the error if you think it will help. We tried everything from making sure the BIOS is up to date on the affected machines to disabling the Anti-Virus software on the client and adding the application to the exception list on the AntiVirus on the server. The server is producing NO errors and appears that the upgrade went smoothly. The server that the app is on is also a DC.
Is there a setting on the new security settings that may be causing this problem?
Any help would be greatly appreciated.
Application exception occurred:
App: M:\MSI\RMCOBOL\runcobol.ex
When: 10/10/2004 @ 00:18:57.966
Exception number: c0000006 (in page io error)
*----> System Information <----*
Computer Name: C032
User Name: cash2
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 3
Windows Version: 5.1
Current Build: 2600
Service Pack: 1
Current Type: Uniprocessor Free
Registered Organization: Village of Westmont
Registered Owner: Clerks
*----> Task List <----*
0 System Process
4 System
424 smss.exe
480 csrss.exe
512 winlogon.exe
556 services.exe
568 lsass.exe
736 svchost.exe
808 svchost.exe
944 svchost.exe
1000 svchost.exe
1100 spoolsv.exe
1240 mainserv.exe
1264 DefWatch.exe
1312 mgabg.exe
1344 Rtvscan.exe
404 csrss.exe
456 winlogon.exe
800 rdpclip.exe
1420 Explorer.EXE
1796 PDesk.exe
2016 apcsystray.exe
396 runcobol.exe
436 logon.scr
1852 drwtsn32.exe
*----> Module List <----*
(0000000000400000 - 000000000041b000: M:\MSI\RMCOBOL\runcobol.ex
(00000000008d0000 - 00000000009ab000: M:\MSI\RMCOBOL\rmlibrun.dl
(000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\uxthem
(000000005dac0000 - 000000005dac7000: C:\WINDOWS\System32\rdpsnd
(0000000061000000 - 00000000610aa000: M:\MSI\RMCOBOL\ALLEGRIS.DL
(0000000061300000 - 000000006132e000: M:\MSI\RMCOBOL\RMGUIFE.DLL
(0000000061500000 - 000000006151f000: M:\MSI\RMCOBOL\rmprop.dll
(0000000061c40000 - 0000000061c49000: M:\MSI\RMCOBOL\RMUC2.DLL
(0000000062200000 - 000000006221d000: M:\MSI\RMCOBOL\rmcbl80r.dl
(000000006db60000 - 000000006db71000: C:\WINDOWS\System32\CTL3D3
(0000000070a70000 - 0000000070ad4000: C:\WINDOWS\system32\SHLWAP
(0000000071950000 - 0000000071a34000: C:\WINDOWS\WinSxS\x86_Micr
(0000000071a50000 - 0000000071a8b000: C:\WINDOWS\system32\mswsoc
(0000000071a90000 - 0000000071a98000: C:\WINDOWS\System32\wshtcp
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HEL
(0000000071ab0000 - 0000000071ac5000: C:\WINDOWS\System32\WS2_32
(0000000071ad0000 - 0000000071ad8000: C:\WINDOWS\System32\WSOCK3
(0000000071b20000 - 0000000071b31000: C:\WINDOWS\system32\MPR.dl
(0000000073000000 - 0000000073023000: C:\WINDOWS\System32\WINSPO
(00000000763b0000 - 00000000763f5000: C:\WINDOWS\system32\comdlg
(0000000076b40000 - 0000000076b6c000: C:\WINDOWS\System32\WINMM.
(0000000076f90000 - 0000000076fa0000: C:\WINDOWS\System32\Secur3
(0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT
(00000000771b0000 - 00000000772d4000: C:\WINDOWS\system32\ole32.
(0000000077340000 - 00000000773cb000: C:\WINDOWS\system32\COMCTL
(00000000773d0000 - 0000000077bca000: C:\WINDOWS\system32\SHELL3
(0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSIO
(0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\MSVCRT
(0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32
(0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI
(0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel
(0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.
(0000000078000000 - 0000000078087000: C:\WINDOWS\system32\RPCRT4
(000000007c890000 - 000000007c911000: C:\WINDOWS\System32\CLBCAT
(000000007e090000 - 000000007e0d1000: C:\WINDOWS\system32\GDI32.
*----> State Dump for Thread Id 0x158 <----*
eax=000000f0 ebx=0012f3e0 ecx=62202290 edx=00000000 esi=00000000 edi=7ffdf000
eip=7ffe0304 esp=0012f398 ebp=0012f434 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\rmcbl80r.dl
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\rmcbl80r.dl
ChildEBP RetAddr Args to Child
0012f394 77f5c524 77e75ee0 00000002 0012f3e0 *SharedUserSystemCall+0xc (FPO: [0,0,0])
0012f434 77d463eb 00000002 0012f45c 00000000 ntdll!NtWaitForMultipleObj
0012f490 77d46466 00000001 00846b4c ffffffff USER32!SetScrollInfo+0x21f
0012f4ac 62201954 00000001 00846b4c 00000000 USER32!MsgWaitForMultipleO
0012f4f0 6220125f 00846ad4 ffffffff 0012ff0c rmcbl80r+0x1954
77d44369 2de80824 c2fffff9 8b550004 10558bec rmcbl80r+0x125f
74ff016a 00000000 00000000 00000000 00000000 0x2de80824
*----> Raw Stack Dump <----*
000000000012f398 24 c5 f5 77 e0 5e e7 77 - 02 00 00 00 e0 f3 12 00 $..w.^.w........
000000000012f3a8 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f3b8 02 00 00 00 00 00 00 00 - 72 75 6e 2e 64 6c 6c 00 ........run.dll.
000000000012f3c8 00 00 00 00 00 f0 fd 7f - 00 e0 fd 7f 02 00 00 00 ................
000000000012f3d8 00 f0 fd 7f 00 e0 fd 7f - f0 00 00 00 20 00 00 00 ............ ...
000000000012f3e8 78 01 84 00 00 00 00 00 - 00 00 00 00 d4 f3 12 00 x...............
000000000012f3f8 80 00 10 80 14 00 00 00 - e0 f3 12 00 00 00 00 00 ................
000000000012f408 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f418 10 00 00 00 b4 f3 12 00 - 78 32 e8 77 a8 f9 12 00 ........x2.w....
000000000012f428 09 48 e9 77 78 32 e8 77 - 00 00 00 00 90 f4 12 00 .H.wx2.w........
000000000012f438 eb 63 d4 77 02 00 00 00 - 5c f4 12 00 00 00 00 00 .c.w....\.......
000000000012f448 ff ff ff ff 00 00 00 00 - d4 6a 84 00 4c 6b 84 00 .........j..Lk..
000000000012f458 e2 3d d4 77 f0 00 00 00 - 20 00 00 00 88 6e 84 00 .=.w.... ....n..
000000000012f468 04 00 00 00 48 6b 84 00 - 9c f4 12 00 00 00 00 00 ....Hk..........
000000000012f478 00 00 00 00 00 e0 fd 7f - 00 00 00 00 00 00 00 00 ................
000000000012f488 00 e0 fd 7f 20 00 00 00 - ac f4 12 00 66 64 d4 77 .... .......fd.w
000000000012f498 01 00 00 00 4c 6b 84 00 - ff ff ff ff ff 00 00 00 ....Lk..........
000000000012f4a8 5c f4 12 00 f0 f4 12 00 - 54 19 20 62 01 00 00 00 \.......T. b....
000000000012f4b8 4c 6b 84 00 00 00 00 00 - ff ff ff ff ff 00 00 00 Lk..............
000000000012f4c8 94 64 d4 77 d4 6a 84 00 - e2 3d d4 77 c0 00 00 00 .d.w.j...=.w....
*----> State Dump for Thread Id 0x124 <----*
eax=00849788 ebx=00000000 ecx=00849788 edx=6131ff84 esi=00849788 edi=61328800
eip=61057d70 esp=00b5f6bc ebp=00000000 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\ALLEGRIS.DL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\ALLEGRIS.DL
function: ALLEGRIS!Ordinal3740
No prior disassembly possible
ALLEGRIS!Ordinal3740:
61057d70 ?? ???
61057d72 ?? ???
61057d74 ?? ???
61057d76 ?? ???
61057d78 ?? ???
61057d7a ?? ???
61057d7c ?? ???
61057d7e ?? ???
FAULT ->ALLEGRIS!Ordinal3740:
61057d70 ?? ???
Error 0x00000001
61057d72 ?? ???
61057d74 ?? ???
61057d76 ?? ???
61057d78 ?? ???
61057d7a ?? ???
61057d7c ?? ???
61057d7e ?? ???
ALLEGRIS!Ordinal4551:
61057d80 ?? ???
61057d82 ?? ???
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00b5f6b8 61042c1f 61328800 00b5f728 610416db ALLEGRIS!Ordinal3740
f7e90d64 00000000 00000000 00000000 00000000 ALLEGRIS!Ordinal2724+0xf
*----> Raw Stack Dump <----*
0000000000b5f6bc 1f 2c 04 61 00 88 32 61 - 28 f7 b5 00 db 16 04 61 .,.a..2a(......a
0000000000b5f6cc 88 97 84 00 00 00 00 00 - 10 00 00 00 00 00 00 00 ................
0000000000b5f6dc cc 00 03 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000b5f6ec 00 88 32 61 cc 00 03 00 - aa 44 04 61 02 00 00 00 ..2a.....D.a....
0000000000b5f6fc 10 00 00 00 9f 70 30 61 - cc 00 03 00 10 00 00 00 .....p0a........
0000000000b5f70c 00 00 00 00 00 00 00 00 - 28 f7 b5 00 9c f7 b5 00 ........(.......
0000000000b5f71c 00 70 30 61 54 f7 b5 00 - 00 00 00 00 88 97 84 00 .p0aT...........
0000000000b5f72c 50 3a d4 77 cc 00 03 00 - 10 00 00 00 00 00 00 00 P:.w............
0000000000b5f73c 00 00 00 00 00 70 30 61 - cd ab ba dc 00 00 00 00 .....p0a........
0000000000b5f74c 9c f7 b5 00 00 70 30 61 - bc f7 b5 00 1f 3b d4 77 .....p0a.....;.w
0000000000b5f75c 00 70 30 61 cc 00 03 00 - 10 00 00 00 00 00 00 00 .p0a............
0000000000b5f76c 00 00 00 00 10 00 00 00 - 80 b4 54 00 94 b4 54 00 ..........T...T.
0000000000b5f77c 33 ab c2 77 00 00 00 00 - 01 00 00 00 14 00 00 00 3..w............
0000000000b5f78c 01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00 ................
0000000000b5f79c 00 00 00 00 00 00 00 00 - 70 f7 b5 00 e0 f2 b5 00 ........p.......
0000000000b5f7ac 50 fd b5 00 0a 39 d7 77 - 68 9b d9 77 00 00 00 00 P....9.wh..w....
0000000000b5f7bc f8 f7 b5 00 53 54 d4 77 - 00 00 00 00 00 70 30 61 ....ST.w.....p0a
0000000000b5f7cc cc 00 03 00 10 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000b5f7dc 94 b4 54 00 01 00 00 00 - 00 88 32 61 10 00 00 00 ..T.......2a....
0000000000b5f7ec 88 97 84 00 cc 00 03 00 - cc 00 03 00 18 f8 b5 00 ................
*----> State Dump for Thread Id 0x23c <----*
eax=00000000 ebx=00000000 ecx=008d0000 edx=00000000 esi=0054b480 edi=00000400
eip=7ffe0304 esp=00c5fa48 ebp=00c5fa80 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\RMGUIFE.DLL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\RMGUIFE.DLL
ChildEBP RetAddr Args to Child
00c5fa44 77d4582b 77d49c29 000300cc 00000400 *SharedUserSystemCall+0xc (FPO: [0,0,0])
00c5fa80 77d45f55 0054b480 00000400 00000000 USER32!SetRect+0x15d
00c5faa0 6130f163 000300cc 00000400 00000000 USER32!SendMessageA+0x47
008d0000 00000003 00000004 0000ffff 000000b8 RMGUIFE!GuifeDllExecDataCo
*----> Raw Stack Dump <----*
0000000000c5fa48 2b 58 d4 77 29 9c d4 77 - cc 00 03 00 00 04 00 00 +X.w)..w........
0000000000c5fa58 00 00 00 00 b8 fa c5 00 - 00 00 00 00 b0 02 00 00 ................
0000000000c5fa68 01 00 00 00 a2 22 c4 77 - 00 04 00 00 00 00 00 00 .....".w........
0000000000c5fa78 cc 00 03 00 90 09 32 00 - a0 fa c5 00 55 5f d4 77 ......2.....U_.w
0000000000c5fa88 80 b4 54 00 00 04 00 00 - 00 00 00 00 b8 fa c5 00 ..T.............
0000000000c5fa98 01 00 00 00 e4 f0 96 00 - 00 00 8d 00 63 f1 30 61 ............c.0a
0000000000c5faa8 cc 00 03 00 00 04 00 00 - 00 00 00 00 b8 fa c5 00 ................
0000000000c5fab8 20 f0 96 00 00 00 00 00 - 00 00 00 00 ee f1 30 61 .............0a
0000000000c5fac8 20 f0 96 00 00 00 00 00 - 00 00 00 00 a6 d6 8d 00 ...............
0000000000c5fad8 20 f0 96 00 3f a4 8d 00 - 20 f0 96 00 03 00 00 00 ...?... .......
0000000000c5fae8 5c 22 d7 00 6b aa c2 77 - 00 00 00 00 00 00 00 00 \"..k..w........
0000000000c5faf8 1c fb 01 00 00 00 84 00 - 70 96 dd 00 28 ff 84 00 ........p...(...
0000000000c5fb08 40 00 00 00 01 00 00 00 - 10 02 84 00 20 ff 84 00 @........... ...
0000000000c5fb18 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000c5fb28 33 ab c2 77 fe ff ff ff - 13 00 00 00 28 00 00 00 3..w........(...
0000000000c5fb38 f0 88 fa 77 88 1c f5 77 - c0 39 c4 77 72 75 6e 63 ...w...w.9.wrunc
0000000000c5fb48 6f 62 6f 6c 00 fa c5 00 - a4 ff c5 00 9c fb c5 00 obol............
0000000000c5fb58 f0 88 fa 77 88 1c f5 77 - ff ff ff ff 37 90 f5 77 ...w...w....7..w
0000000000c5fb68 2e ab c2 77 00 00 84 00 - 00 00 00 00 33 ab c2 77 ...w........3..w
0000000000c5fb78 03 00 00 00 5c 22 d7 00 - 00 00 00 00 14 70 91 00 ....\".......p..
*----> State Dump for Thread Id 0xdc <----*
eax=00d5f77c ebx=00d5f748 ecx=00d5f844 edx=00000000 esi=00000000 edi=7ffdf000
eip=7ffe0304 esp=00d5f700 ebp=00d5f79c iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\RMUC2.DLL
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\RMUC2.DLL -
ChildEBP RetAddr Args to Child
00d5f6fc 77f5c524 77e75ee0 00000002 00d5f748 *SharedUserSystemCall+0xc (FPO: [0,0,0])
00d5f79c 77d463eb 00000002 00d5f7c4 00000000 ntdll!NtWaitForMultipleObj
00d5f7f8 77d46466 00000001 00d5fb04 00002710 USER32!SetScrollInfo+0x21f
00d5f814 61c41f08 00000001 00d5fb04 00000000 USER32!MsgWaitForMultipleO
00d5f854 61c41a6f 00000001 00d5fb04 00002710 RMUC2+0x1f08
00002710 00000000 00000000 00000000 00000000 RMUC2+0x1a6f
*----> Raw Stack Dump <----*
0000000000d5f700 24 c5 f5 77 e0 5e e7 77 - 02 00 00 00 48 f7 d5 00 $..w.^.w....H...
0000000000d5f710 01 00 00 00 00 00 00 00 - 34 f7 d5 00 00 00 00 00 ........4.......
0000000000d5f720 02 00 00 00 00 00 00 00 - 00 45 d4 77 02 01 00 00 .........E.w....
0000000000d5f730 34 f7 d5 00 00 1f 0a fa - ff ff ff ff 02 00 00 00 4...............
0000000000d5f740 00 f0 fd 7f 00 b0 fd 7f - 00 01 00 00 34 01 00 00 ............4...
0000000000d5f750 e3 39 f9 77 00 00 00 00 - a3 00 00 c0 a3 00 00 c0 .9.w............
0000000000d5f760 54 f7 d5 00 ec 18 a5 71 - 48 f7 d5 00 f0 88 fa 77 T......qH......w
0000000000d5f770 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000d5f780 10 00 00 00 1c f7 d5 00 - aa 19 a5 71 a4 ff d5 00 ...........q....
0000000000d5f790 09 48 e9 77 78 32 e8 77 - 00 00 00 00 f8 f7 d5 00 .H.wx2.w........
0000000000d5f7a0 eb 63 d4 77 02 00 00 00 - c4 f7 d5 00 00 00 00 00 .c.w............
0000000000d5f7b0 10 27 00 00 00 00 00 00 - 94 64 d4 77 00 00 00 00 .'.......d.w....
0000000000d5f7c0 9b a2 e7 77 00 01 00 00 - 34 01 00 00 e4 f8 d5 00 ...w....4.......
0000000000d5f7d0 88 f8 d5 00 33 27 00 00 - 00 b0 fd 7f 3c f8 d5 00 ....3'......<...
0000000000d5f7e0 5f a6 e7 77 10 f8 d5 00 - 00 00 00 00 00 00 00 00 _..w............
0000000000d5f7f0 00 b0 fd 7f 34 01 00 00 - 14 f8 d5 00 66 64 d4 77 ....4.......fd.w
0000000000d5f800 01 00 00 00 04 fb d5 00 - 10 27 00 00 ff 00 00 00 .........'......
0000000000d5f810 c4 f7 d5 00 54 f8 d5 00 - 08 1f c4 61 01 00 00 00 ....T......a....
0000000000d5f820 04 fb d5 00 00 00 00 00 - 10 27 00 00 ff 00 00 00 .........'......
0000000000d5f830 cf a6 d4 77 a8 5d c4 61 - 01 00 00 00 00 00 00 00 ...w.].a........
*----> State Dump for Thread Id 0x110 <----*
eax=00000102 ebx=c0000000 ecx=00f7ff80 edx=00000000 esi=00000102 edi=71a832ac
eip=7ffe0304 esp=00f7ff80 ebp=71a50000 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 9c pushfd
7ffe0306 810c2400010000 or dword ptr [esp],0x100
7ffe030d 9d popfd
7ffe030e c3 ret
7ffe030f 8bd4 mov edx,esp
7ffe0311 0f05 syscall
7ffe0313 c3 ret
7ffe0314 9c pushfd
7ffe0315 810c2400010000 or dword ptr [esp],0x100
7ffe031c 9d popfd
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00f7ff7c 77f5c024 71a51a1b 00000170 00f7ffbc *SharedUserSystemCall+0xc (FPO: [0,0,0])
71a50000 00000003 00000004 0000ffff 000000b8 ntdll!ZwRemoveIoCompletion
*----> Raw Stack Dump <----*
0000000000f7ff80 24 c0 f5 77 1b 1a a5 71 - 70 01 00 00 bc ff f7 00 $..w...qp.......
0000000000f7ff90 ac ff f7 00 b0 ff f7 00 - 40 b7 a5 71 f0 88 fa 77 ........@..q...w
0000000000f7ffa0 58 45 15 00 ec ff f7 00 - d8 df 14 00 d8 45 15 00 XE...........E..
0000000000f7ffb0 00 00 00 00 00 00 00 00 - 3b d3 e7 77 cc 1a a5 71 ........;..w...q
0000000000f7ffc0 f0 88 fa 77 58 45 15 00 - d8 df 14 00 00 00 00 00 ...wXE..........
0000000000f7ffd0 00 a0 fd 7f c0 ff f7 00 - 07 00 00 00 ff ff ff ff ................
0000000000f7ffe0 09 48 e9 77 b8 3d e8 77 - 00 00 00 00 00 00 00 00 .H.w.=.w........
0000000000f7fff0 00 00 00 00 c4 19 a5 71 - d8 df 14 00 00 00 00 00 .......q........
0000000000f80000 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80010 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80020 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80030 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80040 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80050 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80060 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80070 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80080 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f80090 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f800a0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000000f800b0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
ASKER
D,
Yes we have NETBIOS enabled on the server. The Cobol is on the 2003 box. The program runs fine as long as you are using the system. As soon as the sytem is idle and you try to advance the curser to the next field the curser advances and the program locks. We get a cobol file lock error but can't find what is locking that file.
Glen
Yes we have NETBIOS enabled on the server. The Cobol is on the 2003 box. The program runs fine as long as you are using the system. As soon as the sytem is idle and you try to advance the curser to the next field the curser advances and the program locks. We get a cobol file lock error but can't find what is locking that file.
Glen
ASKER
The COBOL error is a
Last Operation: ReadRandom
Error Returned: 30,12,00064
OnFile: CR100002
At Location: M:\MSI\CR\CR100002.DAT
At Line: 012844 Offset: 0 InProgram: CR100000
Last Operation: ReadRandom
Error Returned: 30,12,00064
OnFile: CR100002
At Location: M:\MSI\CR\CR100002.DAT
At Line: 012844 Offset: 0 InProgram: CR100000
Is there a Dr. Watson report accompaning this?
D
D
Here is another thing that could be contributing:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\rmcbl80r.dl
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\rmcbl80r.dl
can you copy rmcbl80r.dll locally to your windows folder and issue a regsvr32 rmcbl80r.dll ?? It may not like accessing that library from a remote share.
D
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32
WARNING: Stack unwind information not available. Following frames may be wrong.
*** WARNING: Unable to verify checksum for M:\MSI\RMCOBOL\rmcbl80r.dl
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M:\MSI\RMCOBOL\rmcbl80r.dl
can you copy rmcbl80r.dll locally to your windows folder and issue a regsvr32 rmcbl80r.dll ?? It may not like accessing that library from a remote share.
D
ASKER
PROBLEM SOLVED:
Microsoft has issued a HOTFIX Article ID: 827546 that needs to be applied to a 2003 server. We found this through an article in WINNETMAG http://www.winnetmag.com/Article/ArticleID/40392/40392.html.
This fix only repaired one half of the problem. Microsoft also has a HOTFIX for the Windows XP client. This HOTFIX is also included in SP2. Once this was installed the client and server started releasing. HOTFIX for windows XP Client is Article ID: 811492.
I found this after we narrowed it down to OpLock by watching the client open and release files.
Microsoft has issued a HOTFIX Article ID: 827546 that needs to be applied to a 2003 server. We found this through an article in WINNETMAG http://www.winnetmag.com/Article/ArticleID/40392/40392.html.
This fix only repaired one half of the problem. Microsoft also has a HOTFIX for the Windows XP client. This HOTFIX is also included in SP2. Once this was installed the client and server started releasing. HOTFIX for windows XP Client is Article ID: 811492.
I found this after we narrowed it down to OpLock by watching the client open and release files.
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Let me know and I will try to assist further.
D