Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 739
  • Last Modified:

Logon Error Submitting jobs in ARCServe 9 to NW5.1

Hello
I'm new to Netware 5.1 and installed Trial Version of ARCServe Backup V9 successfully (I think..).

But when I try to submit a Scheduled Backup Job, comes out a window (Security and Agent Information) asking me for username and password.  When I click on "Security..." and there is a window to enter a supervisor username and password, with a text that says "To log on to a Netware server, enter the full NDS context".
I try, but everytime comes out an error that says: "An error occurred while submitting the job.  Logon Failure: unknown username or bad password". (I'm sure about my password)

How should I write the username with "the full NDS context"?
admin.CONTEXT? .admin.CONTEXT? admin.CONTEXT.SERVER? I've tried all of these but nothing works.

Something that i'm doing wrong??
Thank you.
0
tsurugi
Asked:
tsurugi
1 Solution
 
BudDurlandCommented:
This will sound like I'm splitting hairs, but I'm not..

The "full context" name for admin would be the one that specifies the name and all te containers, like so:

.admin.context1.context2.org  (leading period)

However, in "novell speak", there is a format called the "contextfull" name, which would look like this:

cn=admin.ou=context1.ou=context2.o=org

Notice there's no leading period, and the fields are explicitly named.  I'd try that; I seem to recall that ArcServe liked that format best -- I haven't used AS in 5 years, so it's a foggy memory.

Hope this helps
0
 
DSPooleCommented:
on your workstation, modify the HOSTS file to include the name of the server running ARCserve and it's IP address.  Do that then reboot your workstation:

     x.x.x.x      myserver

Next, modify the SYS:\ETC\HOSTS file on the NetWare server, include in it the IP address of the server holding the Master replica of the Root and then the name of your Tree instead of the name of the server:

     y.y.y.y     mytree

 - then REINITIALIZE SYSTEM

back on your workstation, you can use the fully-distinguished method:  .admin.context

btw:  BrightStor ARCserve Backup for NetWare r11.1 just hit the streets.

0
 
ShineOnCommented:
Erm, that's "typeful" and "typeless" - not "contextfull" - unless they've changed things since I last attended Novell training.

The full typeless context should start with a dot to make it absolute.  The full typeful context doesn't have to, because it indicates that it is a common named (cn) object and not subject to being relative.

If you don't start a typeless context with a dot, it becomes ambiguous because it is then relative to the current context.

ARCserve will work with full typeless or with typeful, but in their documentation they show typeful notation.

The admin context is fully dependent on where the admin user is located in the NDS tree.  The server ID should never figure into it, because if it does, that means someone has named a server and an OU using the same name, which is very bad practice.

Speaking of bad practice, it is common to use the tree admin as the backup user for NetWare backup login, but best practices say that you should create a backup user, and use that backup user for NetWare backup login and not the admin user.  No matter how well a software package thinks they have protected the passwords of users, any saved password is another security breach waiting to happen.  Do your automated backups with a user that has full rights to READ everything, but NOT "S" rights to [ROOT] for gosh sakes!  Use Admin (or another user with full S rights to [ROOT] if you need to do a restore, but NOT for an automated backup.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
tsurugiAuthor Commented:
I've found the solution.
It is .CN=user.O=context, with periods preceding.
0
 
ShineOnCommented:
That's odd, because when I use typeful for ARCserve, I don't need the leading period.  Only when using typeless, as Bud mentioned in his comment.  And I use ARCserve now, logging into NWAGENT using typeful notation with no leading period.
0
 
tsurugiAuthor Commented:
In my case, that was the only way (With the leading period) that worked after many combination attempts.  
It worked on ARCServe 9 and 11, that was the one I bought.  Thank you.
0
 
moduloCommented:
Closed, 50 points refunded.

modulo
Community Support Moderator
Experts Exchange
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now