I have a machine that is running windows 98 and am having troubles connecting to my ISP which is MSN. Originally when I tried to dial out it gave me the error: 621 - Cannot open the phone book file. I upgraded MSN and still received the same error. I removed the dialup adaptor and then reinstalled it and tried again and this time I did not get the error and the modem would dial out. The problem now is that the modem will never connect. I have tried to dial multiple numbers for MSN with no success. It dials, acts like it is going to connect but just repeats the handshake over and over again until it finally drops out. I don't know if this is a problem with the modem or a problem with Win 98 after I removed and reinstalled the dialup adapter.
The modem is a US Robotics 56k eternal fax modem.