Solved

Howtio open another user`s mailbox, and set retentiontime

Posted on 2004-10-11
3
243 Views
Last Modified: 2006-11-17
How do I to open another user's mailbox to recover items in the user's private folders. The user has on his client somehow deleted an old mail. I need to recover it, if possible, by restoring it on the Exchangeserver. Also, could someone tell me step by step how to set the Message Retention Time for a specific user on the server?
0
Comment
Question by:TorgN
  • 2
3 Comments
 
LVL 17

Accepted Solution

by:
Microtech earned 500 total points
Comment Utility
Hi TorgN,

You need to have access to another persons e-mail, but you do not want to log on as them? If you are an administrator and you have access to Active directory then it is pretty simple. You need to go to view > advanced features in active directory. Then choose the user, and go to exchange advanced, under mailbox rights you can give administrator full mailbox access. Then add the users mailbox to your outlook profile. you will have to be in the users deleted items to recover deleted items.

The retention policy is per store rather than per user and is located under the properties for the mailbox store... admin groups > first admin group> server > your server name> first storage group > mailbox store.
It is located under the limits  tab.

Hope This helps
0
 

Author Comment

by:TorgN
Comment Utility
That is correct, I had to access another persons e-mail. And did not want to log on as them. The retention policy  was set to 7 days, The mail in questoon was from july. So I suppose that it won`t be possible to recover it, unless it`s on a backup-tape. But I won`t even go that far to recover just one mail. But thank you for the help. It answered my question.
0
 
LVL 17

Expert Comment

by:Microtech
Comment Utility
thanks for the grade :o)
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now