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Account locks

Posted on 2004-10-11
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Last Modified: 2010-04-08
We have a sides to out network, academic and staff, when a member of staff that uses a machine on the academic network they can still access their e-mails on the staff e-mail server. We have a couple of uses that have the following problem:

when they exit outlook their account in active directory locks itself and therefore they are unable to go back into outlook.

Any ideas??
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Question by:richardgbr
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Joseph OLoughlin earned 2000 total points
ID: 12280194
Hi richardgbr,
You don't have to log into Windows using the same domain account as your domain account as used on the Exchange server, and can set up Exchange Profiles or Local user profiles.  It's possible that the user's password has expired or is not syncronised with their local account.  Get them into the habbit of loging in with their domain accounts.
usual disclaimers apply
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by:richardgbr
ID: 12284783
Thanks for you comments atheist.

They are logging in with their domain accounts if there passwords arent the same for both domains then they get a login box when they open up outlook and this lets them put in their username and password for the other domain. This is where the problem arise.
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by:Joseph OLoughlin
ID: 12289789
If they syncronise their passwords  is the problem fixed (for a month?).  
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Author Comment

by:richardgbr
ID: 12295619
Yes it is does but we prefer that they have different passwords for the 2 domains from a security point of view.
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by:Joseph OLoughlin
ID: 12300741
As I assume your domain policy has a account lockout setting to ensure security I don't really have an answer
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by:Joseph OLoughlin
ID: 12699644
If different accounts are used on each domain, set Mail preferences for profiles in the control panel applet to prompt for a profile, and set up different profiles for different mail accounts.
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