Solved

OutLook 2003 check names not working`

Posted on 2004-10-11
4
186 Views
Last Modified: 2010-04-08
I have Windows XP Pro, Outlook 2003 and Exchange Server 2003.  When I address a new e-mail and I put in the first part of an address, I get a different address filled in by Outlook.  Example: The address I want is acctpay@blahblah.com.  I put in acctpay and it picks up Susy Homemaker who has NEVER had acctpay@blahblah.com as her address nor is acctpay any part of her name or account name.  I went to a computer running Win98 with Outlook 2000.  I logged on to the same network, same Exchange Server, and the same user.  It picks up the correct person when I enter acctpay and go to the next field.  I am moving more and more of my users to Outlook 2003 and need to solve this issue.  
0
Comment
Question by:LifetechIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
4 Comments
 
LVL 17

Expert Comment

by:Microtech
ID: 12277696
0
 
LVL 17

Expert Comment

by:Microtech
ID: 12277708
If you plan to view cache file use this http://www.download.com/3000-9694-10246196.html
0
 
LVL 17

Expert Comment

by:Microtech
ID: 12277712
The autocomplete cache is stored in a *.nk2 file at C:\Documents and Settings\username\Application Data\Microsoft\Outlook
0
 
LVL 17

Accepted Solution

by:
Microtech earned 250 total points
ID: 12277732
You can use the arrow keys (as you are typing addresses in the fields) to select an address and use the Delete key to remove it.

You can clear the entire autocomplete cache to start fresh. The autocomplete cache is stored in a *.nk2 file at C:\Documents and Settings\username\Application Data\Microsoft\Outlook. It's named after your profile and you can delete or rename it.

0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question