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Veritas Backup Exec and Windows Server 2003 x64 on AMD Opteron Processor

Posted on 2004-10-11
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Last Modified: 2009-03-16
Does anyone know how to get Backup Exec to install the remote agent on Windows 2003 x64 running on an AMD Opteron Processor?

Bob
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Question by:bjsporrong
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11 Comments
 
LVL 17

Expert Comment

by:John Gates,
ID: 12279588
Have you tried installing from the interface with the installer through install remote options?
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Author Comment

by:bjsporrong
ID: 12280654
Yes. The message I receive reads: Attempting to connect to server \\RI-DBSERV-2 failed with the following error: Remote installations to 64 bit computers are not supported.
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LVL 17

Expert Comment

by:John Gates,
ID: 12286038
Before we go any further can you verify that you have a RANT64 folder under your backup exec installation.

D
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Author Comment

by:bjsporrong
ID: 12288353
Yes I do. That's the folder I've been using. It appears that the problem is that Veritas does not officially support the Opteron processor.

Bob
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LVL 17

Expert Comment

by:John Gates,
ID: 12288866
This references 32 bit but try this replacing 32 with 64:

http://seer.support.veritas.com/docs/265736.htm

If this does not work there is one other thing to try....  Otherwise I guess version 10 will have it :-(

D
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LVL 1

Author Comment

by:bjsporrong
ID: 12302713
I tried the instructions on the link you gave me but, alas, after the command window goes away there is still no Backup Exec remote agent service.

B
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LVL 17

Expert Comment

by:John Gates,
ID: 12303338
Oh you know what....  :-S argh...  You don't need the remote agent on Windows 2003 servers...  Backup exec uses the VSS Volume Shadow Copy service built into the os.  Your backups need to be set up to automatically detect open file technology....  Then the backups will run just fine.  Backup Exec is a very strange animal indeed charging $$$ just to use something built into an OS :-(  Sorry about the brain cramp on this one...


D
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Expert Comment

by:Natldiag
ID: 13987529
What about backing up and restoring SQL databases with Veritas if the SQL server is on Windows 2003 Enterprise Server x64? Any issues? I am about to setup a new HP DL385 with AMD Opteron processors, and I was going to use the x64 version of Win2k3 Ent Server. But if I can not backup/restore with Veritas, it may be a show-stopper.

Thanks,
Troy
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Natldiag earned 125 total points
ID: 13987719
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