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MS SBS 2003 Exchange Management Console crashes...

Posted on 2004-10-11
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Last Modified: 2013-12-03
I'm running SBS 2k3 and when I attempt to lauch the Exchange management console I get an error message that says:

"Exchange System Manager has encountered a problem and needs to close. We are sorry for the inconvenience."

The error in Event Viewer is as such:

Event ID: 1000

Faulting applicationexadmin.dll, version 6.5.7226.0 stamp 406d1e32, faulting module kernel32.dll, version 5.2.3790.0, stamp 3e802494, debug?0, fault address 0x000249d3.

I had this problem once before. I applied SP1 and it seemed to take care of it. Not long after that, the server crashed and needed to be reinstalled. This problem cropped up again after the reinstall, but I figured that reinstalling SP1 would again take care of the issue. So far, that has not been the case. I am in the process of downloading SP1 yet again and seeing if that takes care of it, but I'm not hopeful. Any ideas? I'm unaware of any other way to administer Exchange Server and there are a few things I need to take care of, so this is a tad on the important side.

Thanks,
Sam
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Question by:samdu
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Accepted Solution

by:
dgilligan94 earned 500 total points
ID: 12298933
Are the following services running on the server at the time you are attempting to start the management console?
1. Exchange System Attendant
2. Exchange Information Store
3. SMTP

let me know of any other services related to exchange that may be started.

If one of these services is not starting, this is why you are getting the error.  if all of these services are starting and email is working fine I would attempt to re-install the management console only from the install disks.  then re-apply the sp.

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Author Comment

by:samdu
ID: 12309072
The following Exchange services are running:

Microsoft Exchange Event
Microsoft Exchange IMAP4
Microsoft Exchange Information Store
Microsoft Exchange Management
Microsoft Exchange POP3
Microsoft Exchange Routing Engine
Microsoft Exchange System Attendant
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Author Comment

by:samdu
ID: 12630349
I'll try reinstalling the management console when I get a chance. Thanks.
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