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Backup Exec remote agent for NetWare

Posted on 2004-10-12
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Last Modified: 2013-12-01
We are running Backup Exec 9.1 for Windows NT/2000 (Servicepack 1) and have several problems with the remote agent for NetWare running on our NetWare 6.5 SP2 servers (2 DELL PowerEdge 2650 servers with 4 GB of RAM running Novell Cluster Services, connected to a DELL shared SCSI device).

Sometimes, a server just freezes during the backup job: the network connections to the server are terminated and no input is possible on the console.

Also, we get some strange messages in the Backup Exec logfile:
1. 'Unable to initialize Remote Agent'

We found a document in the Veritas knowledgebase which stated that we had to enable IPX on the server (without binding it to a NIC), because BEREMOTE.NLM uses SPX. We followed the instructions, but we still get this error message everytime.

2. 'Directory not found. Can not backup directory /HOME//[string of null characters]n//,//////////[null character]///[string of null characters]/// and its subdirectories.'

I haven't got a clue what's going wrong.

What's even worse, since we're running the remote agent on the servers we have had corrupted NSS volumes a few times now, after which we had to rebuild the NSS pools.

Any help would be most appreciated.
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Question by:RubenvdLinden
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by:RubenvdLinden
ID: 12356771
I fixed the abends with two beta patches for NSS and SMS.
The 'Unable to initialize remote agent' is only reported on 'virtual' servers in our cluster and doesn't fail the backup.

The 'Directory not found' message was a tricky one, though.
All the other volumes didn't give problems, so I tried to figure out if the volume was corrupted.
It turned out that some trustee assignments  on the volume were corrupted. After I fixed this, the backup went OK.
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