We are running Backup Exec 9.1 for Windows NT/2000 (Servicepack 1) and have several problems with the remote agent for NetWare running on our NetWare 6.5 SP2 servers (2 DELL PowerEdge 2650 servers with 4 GB of RAM running Novell Cluster Services, connected to a DELL shared SCSI device).
Sometimes, a server just freezes during the backup job: the network connections to the server are terminated and no input is possible on the console.
Also, we get some strange messages in the Backup Exec logfile:
1. 'Unable to initialize Remote Agent'
We found a document in the Veritas knowledgebase which stated that we had to enable IPX on the server (without binding it to a NIC), because BEREMOTE.NLM uses SPX. We followed the instructions, but we still get this error message everytime.
2. 'Directory not found. Can not backup directory /HOME//[string of null characters]n//,//////////[null character]///[string of null characters]/// and its subdirectories.'
I haven't got a clue what's going wrong.
What's even worse, since we're running the remote agent on the servers we have had corrupted NSS volumes a few times now, after which we had to rebuild the NSS pools.
Any help would be most appreciated.