Solved

Backup Exec remote agent for NetWare

Posted on 2004-10-12
2
322 Views
Last Modified: 2013-12-01
We are running Backup Exec 9.1 for Windows NT/2000 (Servicepack 1) and have several problems with the remote agent for NetWare running on our NetWare 6.5 SP2 servers (2 DELL PowerEdge 2650 servers with 4 GB of RAM running Novell Cluster Services, connected to a DELL shared SCSI device).

Sometimes, a server just freezes during the backup job: the network connections to the server are terminated and no input is possible on the console.

Also, we get some strange messages in the Backup Exec logfile:
1. 'Unable to initialize Remote Agent'

We found a document in the Veritas knowledgebase which stated that we had to enable IPX on the server (without binding it to a NIC), because BEREMOTE.NLM uses SPX. We followed the instructions, but we still get this error message everytime.

2. 'Directory not found. Can not backup directory /HOME//[string of null characters]n//,//////////[null character]///[string of null characters]/// and its subdirectories.'

I haven't got a clue what's going wrong.

What's even worse, since we're running the remote agent on the servers we have had corrupted NSS volumes a few times now, after which we had to rebuild the NSS pools.

Any help would be most appreciated.
0
Comment
Question by:RubenvdLinden
2 Comments
 
LVL 12

Author Comment

by:RubenvdLinden
ID: 12356771
I fixed the abends with two beta patches for NSS and SMS.
The 'Unable to initialize remote agent' is only reported on 'virtual' servers in our cluster and doesn't fail the backup.

The 'Directory not found' message was a tricky one, though.
All the other volumes didn't give problems, so I tried to figure out if the volume was corrupted.
It turned out that some trustee assignments  on the volume were corrupted. After I fixed this, the backup went OK.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 12392527
Question PAQ'd
500 points refunded.

CetusMOD
Community Support Moderator
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
IBM TS3100 tape Library 3 37
physical security query stockroom concern 8 46
Raid 1 Rebuilding sync fail 3 29
Corrupted File Makes Windows File Explorer Crash 13 45
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question