Messenger Email Inbox link after SP2

Posted on 2004-10-12
Medium Priority
Last Modified: 2009-12-16
After installing Service Pack 2 the 'My e-mail Inbox' link in MSN Messenger now opens Outlook Express instead of Hotmail.

Prior to SP2 it would open Hotmail.

I cannot see how to change this setting. Is it somewhere in the registry?

I have merged the following which I found on the web (it didn't work), and also customised the Start Menu (Right-click > Properties > Customise) to set the default Email Client to Hotmail, alas no luck!


Windows Registry Editor Version 5.00

"URL Protocol"=""
@="URL:MailTo Protocol"





Anyone know how to do this?
Question by:russelldav
  • 3
  • 2
  • 2
  • +1
LVL 11

Expert Comment

ID: 12285633

try changing from here:

> Internet explorer click on Tools > Internet Options > Programs

Email program > Hotmail
LVL 11

Accepted Solution

acseven earned 600 total points
ID: 12285644
LVL 34

Expert Comment

ID: 12287143
Also make sure you're not trying that with Windows Messenger.
The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

LVL 11

Expert Comment

ID: 12287168
yes, like you said MSN messenger, I assumed that that is what you are using... Windows Messenger no longer supports the hotmail email link since the SP2 installation...


Author Comment

ID: 12287479
I will try the Internet Options settings tonight. Why is Windows Messenger not supporting Hotmail anymore? Do you have a MS KB link to any articles that publish this information officially?

Is SP2-Hotmail compatibility planned in Windows Messenger in a future update?
LVL 34

Expert Comment

ID: 12287546
Description of Windows Messenger Add-ins:

Release Notes for Service Pack 2 for Microsoft Windows XP for Release Candidate 1:


Windows Messenger and MSN Add-ins for Windows Messenger
This note applies if you are using Windows Messenger instead of MSN® Messenger.

Windows Messenger 4.7.3 is included in SP2, but it does not support MSN add-ins for Windows Messenger. To continue to use these add-ins, you must install and use MSN Messenger, which you can download for free at the MSN Messenger Web site.

LVL 27

Expert Comment

by:Asta Cu
ID: 12373860
I've upgraded to XP SP2 and love it, but not before doing my homework and testing for compatibility in terms of HW and SW first; and where needed, getting updated patches, drivers, etc.  So highly recommend that.

I just want to be sure that everyone who has upgraded to XP SP2 knows that there is still some FREE Microsoft for that upgrade, unless it is OEM installed, at which point the responsibility lies with the OEM to resolve.  Not for points, just to be sure this is known and the free resource used, where applicable and while it lasts.

Hopefully Experts here can (or have) help(ed) you, but it may be worth some time to check out your FREE options here in the event it is an issue that requires escalation to Microsoft for a solution that doesn't yet exist.  I'm not sure how long this will be free, and have used the Tech Chat interface and been happy.  But as always, your call.


LVL 27

Expert Comment

by:Asta Cu
ID: 12373956

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of:,,, …
Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
If you are looking for an automated solution for backup single or multiple Office 365 user mailboxes to Outlook data file, then you can use Kernel Office 365 Backup & Restore tool. Go through the video to check out the steps to backup single or mult…

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question