"Function address 0x.... caused access violation" when clicking printing preferences after downloading new hp drivers from windows update
Posted on 2004-10-12
During the weekend I downloaded the "hp printer software update released on August 22 2004." from Microsoft Windows Update on our W2K server. Since then all output on our HP Laserjet 2300 printer is printed as if the option the print 2 pages on 1 page is choosen. When we try to op en the Printing Preferences folder from the Printer properties we get a message from c:\windows\explorer.exe "Function address 0x.... caused a protection fault (code = 0xc0000005). Some or all property page(s) may not be displayed.
This printer is shared, and monday during the day this driver was spread to all Windows XP clients.
Does anybody have a soluton for this, other than deleting the updated driver and reinstalling the original driver on every single client.