granting view/edit rights to another user's subfolders
I've seen a couple of posts that address my question but I think I'm missing something so I'd like to take another crack at it.
A secretary needs to be able to see/manage not just his manager's Inbox but all of her folders as well.
I've gone to Outlook today and done a right-click and navigated to, 'Properties' & 'Permissions'. I see the check box for 'Folder Visible' which I assume I have to select. Then I've added a user (the secretary) using the add button. Once I've got the user added do I then need to do something with 'Roles'?
If this is all I have to do then I'm missing something because when I go to the secretary's workstation and go thru the steps to view other users data I still can only get to the inbox.
Do I need to do something with the permissions on each subfolder that I want to make available?
Thanks a mil.
A secretary needs to be able to see/manage not just his manager's Inbox but all of her folders as well.
I've gone to Outlook today and done a right-click and navigated to, 'Properties' & 'Permissions'. I see the check box for 'Folder Visible' which I assume I have to select. Then I've added a user (the secretary) using the add button. Once I've got the user added do I then need to do something with 'Roles'?
If this is all I have to do then I'm missing something because when I go to the secretary's workstation and go thru the steps to view other users data I still can only get to the inbox.
Do I need to do something with the permissions on each subfolder that I want to make available?
Thanks a mil.
ASKER
thanks for the input. I do use AD to grant mail box rights to individuals. I've found that in certain instances 'delegation' behaves oddly. I usually chalk it up to a user profile issue. I give this a try just to cover the bases.
would you expect that once I've got it all set right, that I should see the newly delegated folder available in the dropdown when the user goes to access the owners availble folders and/or other Outlook items?
would you expect that once I've got it all set right, that I should see the newly delegated folder available in the dropdown when the user goes to access the owners availble folders and/or other Outlook items?
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>>>>>>available in the dropdown when the user goes to access the owners availble folders and/or other Outlook items?
No
When you go to File/Open/Other user's folders.... you just get the standard folders list
If you want to access all mailbox content, you have to add the other mailbox to your profile...
in OL2000: Tools/Services/Exchange Server/Properties/Advanced
in OL2002: Tools/email Accounts/Change existing Profile/ etc....
The other mailbox will be visible in the folder list (if the permissions where correctly set on the other user's mailbox)
Stefri
No
When you go to File/Open/Other user's folders.... you just get the standard folders list
If you want to access all mailbox content, you have to add the other mailbox to your profile...
in OL2000: Tools/Services/Exchange Server/Properties/Advanced
in OL2002: Tools/email Accounts/Change existing Profile/ etc....
The other mailbox will be visible in the folder list (if the permissions where correctly set on the other user's mailbox)
Stefri
ASKER
hmmm ...
thanks Stefri. Ok. Followed your steps but I'm still not gettin it.
(Using 2000, by the way). When I go thru the select-other-mailbox step and the Inbox comes up, if I follow, you're saying I should just be able to click on the grey Inbox button (top of the folder tree) just as if it was my own Inbox and all the subfolders should open up???
oops, wait, hold-that, actually, since I'm only testing this right now, I've only given the user permissions for one of the manager's subfolders (right-click on that folder, permissions, add-user, folder visible) so should I expect to see just that folder in Inbox folder tree?
Do I need to be mindful of some of the other settings when I right click a folder? Roles?, etc.
Thanks.
thanks Stefri. Ok. Followed your steps but I'm still not gettin it.
(Using 2000, by the way). When I go thru the select-other-mailbox step and the Inbox comes up, if I follow, you're saying I should just be able to click on the grey Inbox button (top of the folder tree) just as if it was my own Inbox and all the subfolders should open up???
oops, wait, hold-that, actually, since I'm only testing this right now, I've only given the user permissions for one of the manager's subfolders (right-click on that folder, permissions, add-user, folder visible) so should I expect to see just that folder in Inbox folder tree?
Do I need to be mindful of some of the other settings when I right click a folder? Roles?, etc.
Thanks.
ASKER
Got It!!!!
Sorry to be thick Stefri. Got it to work. Didn't realize I had to specify which profile to use. I thought I should expect to see the other users folder's by simply going thru the Open-other-user's-folder step.
But, 'yes'. I see now. I've setup all the permissions. Gone to the user's workstation. Added the profile of the user who's email I want to see and then selected THAT profile when opening up Outlook.
Does that sound like it???
Sorry to be thick Stefri. Got it to work. Didn't realize I had to specify which profile to use. I thought I should expect to see the other users folder's by simply going thru the Open-other-user's-folder step.
But, 'yes'. I see now. I've setup all the permissions. Gone to the user's workstation. Added the profile of the user who's email I want to see and then selected THAT profile when opening up Outlook.
Does that sound like it???
I do not follow your steps
If you want to open up your mailbox AND other user's mailbox ar the same time, you just add, as an Exchange service, in your own profile the other user's mailbox
This is accompished in Tool/Services.... as explained in my previous post
Obviously, the root of the other user's mailbox (Outlook Today Mailbox - ..........) in folder list must have permissions granted to you.
Stefri
BTW: I did not realized that Microtech has already given the solution to add the mailbox to your profile
If you want to open up your mailbox AND other user's mailbox ar the same time, you just add, as an Exchange service, in your own profile the other user's mailbox
This is accompished in Tool/Services.... as explained in my previous post
Obviously, the root of the other user's mailbox (Outlook Today Mailbox - ..........) in folder list must have permissions granted to you.
Stefri
BTW: I did not realized that Microtech has already given the solution to add the mailbox to your profile
you will need to do this on each subfolder yes... if you are in an exchange organisation how about in Active directory giving the user full mailbox access?
Hope This helps