Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 306
  • Last Modified:

digital camera recognition problem

Hi all,

Platform:
AMD Athlon XP2200+ 1.80GHz
Windows XP Pro
512 MB Ram

(am I in the right topic area?)


I have a situation where my digital camera has ceased to be recognised by Windows. I've re-loaded the driver from the CD that came with the camera (I've uninstalled a few times too) I've tried rebooting and letting windows find the camera. When I go into Control Panel/Scanners/cameras/add device.... the camera is not in the list even though I've installed the drivers using the CDRom install.exe and it reports - "Dual Mode Digital Camera 3.0M installed successfully. It shows up in the Add/Remove window too. I've previously had the camera working just fine... it was automatically detected by Windows and a Wizard opened up to ask if I wanted to download the pictures from the camera to my HD. I have it connected to the same USB slot it worked in before. The USB slot is working OK as is the camera and the USB cable is fine too. I have also tried connecting to the remaining 3 USB slots without any success. This is baffling me. It should be a simple plug and play operation but zilch is happening. I reinstalled Win XP Pro about a month ago.... maybe that has caused the problem ?

I would be grateful for a solution.
Cheers
T.
0
tongalite
Asked:
tongalite
1 Solution
 
bobo_techCommented:
Have you tried hooking up the camera and usb cord to another comptuer to make sure that its not a problem with either the camera or cord?  

If it doesn't get recognized in the other computer, then I would look into possibly trying a different usb cable.  If the other cable doesn't work, then it might be something else (bad camera/dirty socket?)
0
 
tongaliteAuthor Commented:
The camera is OK (virtually brand new - cord too) Sockets are clean.
I had this problem before with another digital camera... couldn't get windows to recognize that. The new camera was recognized OK, up to about a month ago. Device Manager reports all the USB slots are fine. There is just one USB slot which seems to have no driver loaded - that is the USB enhanced controller.... I have no idea if that could be a problem (I don't use a usb mouse or anything)

T.
0
 
tongaliteAuthor Commented:
I forgot to mention.... When the camera was functioning as it should, it showed up in 'My Computer' as Drive F:/. Now it doesn't show up at all (apart from in the Add/Remove window)
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
pcmomof6Commented:
Hi tongalite,
Has the camera been working since you reinstalled win xp pro. If it has I tend to agree with bobo and say it probably is the usb cord

Cheers!
0
 
tongaliteAuthor Commented:

Hi,
I fixed the problem myself but thanks for your responses. I hit on the problem in my second post - ie,
<There is just one USB slot which seems to have no driver loaded - that is the USB enhanced controller.... I have no idea if that could be a problem >

Well that was indeed the problem!

As mentioned earlier I reinstalled WinXP Pro - USB 2-0 is not supported so SP1 is needed. When I reinstalled Win XP Pro from my CDRom it knocked out the USB 2.0 Enanced Controller. I updated the Driver but needed to do a search for the following file

*** usbehci.sys ***  - not easy to get from the net :-(
Anyways....All is now running fine again
cheers
T.
0
 
rindiCommented:
tongalite,

No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
PAQ / Refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.


Rindi
EE Cleanup Volunteer
0
 
moduloCommented:
PAQed with points refunded (125)

modulo
Community Support Moderator
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now