Crystal Enterprise 8 Standard - Authentication Type Missing From Logon Screen
Posted on 2004-10-12
I have recently reinstalled CE8 Standard on a Windows 2000 machine. It acts as a server for running Crystal Reports on our intranet using the Crystal Reports Viewer.
As CE8 Standard only has 5 concurrent licences included, when this number is exceeded, a logon screen appears which states: "The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Page Server: CRYSTAL]
The APS name CRYSTAL is displayed on the logon screen, and the User Name administrator appears. The password field is blank. In between the APS Name and User Name, the Authentication Type drop down box appears, but it is empty. My previous installation of CE8 had the Enterprise and NT Authentication options in the drop down. By leaving the user name as administrator, authentication type as Enterpise and the password blank, I used to be able to click the log on button and pass throught to run the report in the viewer.
Does any one know why there is nothing in the drop down box and how I can fix it?