I have a client who is running Windows Xp Professional on a workstation. The computer was loaded with spyware which I have cleaned using AdAware, SpyBot, SpySweeper, HijackThis and CWShredder. There are no pop-ups or lingering signs of corruption.
My goal is to install QuickBooks Premier 2004 but some genius at Intuit decided that a flash intro page should follow the screen where you type the serial number. I immediately get the following error and the installation dumps out:
Run-time error 339
Component 'FLASH.OCX' or one of its dependencies not correctly registered: a file is missing or invalid.
I have attempted to install the flash viewer from Macromedia directly from their website as well as from the manual install file. Prior to doing that, I have used their removal utility and then manually deleted the C:\windows\system32\macromed\flash\ directory.
I have tried to register the flash.ocx file manually with regsvr32 but I receive the following error:
DllRegisterServer in c:\windows\system32\macromed\flash\flash.ocx failed.
Return Code was 0x80020009
I am logged into the computer with an administrator account and I can register other OCX files - just not flash.ocx.
Does anyone have any suggestions on how to get flash installed? Without it, I cannot load QuickBooks.