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Solved

Cannot Import Inbox.dbx (Outlook Express not responding)

Posted on 2004-10-13
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1,829 Views
Last Modified: 2012-06-27
Greetings!  My Outlook Express 6.0 for some reason I dont know suddenly stopped responding.  I was forced to reboot my computer.  After reboot I can no longer open Outlook Express it stops responding after flashing the small title box of Outlook Express 6.0 (blue box).  

In order to fix the problem I tried to scanreg /restore in order to load registry 3 days ago but did not worked so I restored back to my original registry.  I also tried to remove Outlook Express 6.0 as well as Internet Explorer 6.0 and reinstall it but it did not solved the problem.  The last procedure I did was  I went to the directory where OE stores the INBOX, SENT ITEMS etc.  I renamed Inbox.dbx, sent items.dbx and the rest of the folders needed.  After I renamed the said files I was able to open OE 6.0 right away because the OE created another set of Inobx.dbx etc.  

I need the contents of my previous inbox.dbx and sent.dbx  My plan is to import the said files to be able to view it but I can not import it because my OE 6.0 hungs / stop responding when it is about to import the messages from my previous Inbox.dbx  I also tried to import my previous Inbox.dbx using other computers OE 6.0 but to no avail due to the same problem, OE 6.0 stops responding.

Is there a way I can fix my inbox.dbx in order to access the contents?  like the one for Microsoft Outlook "scanpst" tool wherein it can fix corrupted pst files.  I think the said files are corrupted which causes OE to stop responding.  

Please Help.  Thanks
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Question by:iskobalt
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by:
nobus earned 32 total points
ID: 12295481
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by:cairnsfuture
cairnsfuture earned 31 total points
ID: 12296781
If you are running Windows XP, create a new user and give it administrator rights.  Login, create a new OE profile, exit out of OE then go to where the dbx files are located and copy the old dbx files, over the new dbx files and try to open up OE again.
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Assisted Solution

by:NoyzMaker
NoyzMaker earned 31 total points
ID: 12298925
The Inbox.dbx, Sent.dbx and so forth are your folder names. Rename your old inbox and sent files to something like Oldinbox.dbx & OldSent.dbx.

Once that is done, delete the folders.dbx file. Once you re-open OE it should have OldInbox and OldSent in there.

Now, if the reason OE isn't opening is because of an e-mail or file in your inbox or sent folder, then you will need to probably utilize DB-Xtract as mentioned above.

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Assisted Solution

by:bigmanjer
bigmanjer earned 31 total points
ID: 12307852
Try loading up Mozilla Mail, importing to there, then importing back to Outlook.  Competitors usually have reverse-engineered mailbox file formats to the point where they fix problems in each other's code when errors occur.  ;-)

- Jer
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Author Comment

by:iskobalt
ID: 12591015
Im very very very sorry to all experts involved in this question.  My mistake, I forgot to accept and close this question.  

Please accept my apology for my mistake.

Thank you
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