[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Ping returns TTL expired in transit???  XP/Pro-sp2

Posted on 2004-10-13
5
Medium Priority
?
1,030 Views
Last Modified: 2010-08-05
I cannot reach www.erobertparker.com since installing SP2.  All other sites have no problem.  Friends can reach the site.  When I ping it, I get a good DNS and the following return:  Reply from 66.82.16.77: TTL expired in transit.  I get this four times with a 0 ms time according to ping.  The IP addres of 66.82.16.77 belongs to direcpc.  They are my Direcway satellite ISP.  They have no clue.  I have tried disabling windows firewall and Norton antivirus and get teh same result.  Anybody know what's going on.
0
Comment
Question by:howard_newkirk
  • 3
  • 2
5 Comments
 
LVL 7

Expert Comment

by:GATOR420
ID: 12298401
Sounds like the router of your ISP may not have updated routing tables to forward the packets to where they need to go. If you do a tracert, where does it end?
0
 

Author Comment

by:howard_newkirk
ID: 12298750
It ends at the 30th hop because tracert stops.  The first 6 hops are all * with no time and then it gets on to a direcpc hip with an ip that ends in 77.  The next entry is 78 and then 77,78,77,78 until tracert stops so it never ends up anyplace.  It sure sounds like it is their problem, but they don't seem to understadn what the TTL expired means or what to do about it.  It is only this one site.
0
 
LVL 7

Accepted Solution

by:
GATOR420 earned 2000 total points
ID: 12298987
Since it sounds like it's working from other networks, and it is working fine for me here, I would call up DirecPC and ask them if they can get to that website...

Another idea might be to point your settings to some other DNS servers (like your friends) and see if it resolves that way. If so, then you know it's definitely a DNS problem on your ISP side.
0
 

Author Comment

by:howard_newkirk
ID: 12299162
I have tried multiple DNS's and they all resolve the same.  I am up to tier 3 level support at DirecPC and it sure looks like it is their problem.  The fact that it had a 0 ms response average was causing me to think that it was something happening locally.  I guess I'll assume that it is their problem and wait for a resolution.  Thanks.
0
 
LVL 7

Expert Comment

by:GATOR420
ID: 12299182
No problem and thanks for the points!
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
LinkedIn blogging is great for networking, building up an audience, and expanding your influence as well. However, if you want to achieve these results, you need to work really hard to make your post worth liking and sharing. Here are 4 tips that ca…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

591 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question