Solved

Ping returns TTL expired in transit???  XP/Pro-sp2

Posted on 2004-10-13
5
941 Views
Last Modified: 2010-08-05
I cannot reach www.erobertparker.com since installing SP2.  All other sites have no problem.  Friends can reach the site.  When I ping it, I get a good DNS and the following return:  Reply from 66.82.16.77: TTL expired in transit.  I get this four times with a 0 ms time according to ping.  The IP addres of 66.82.16.77 belongs to direcpc.  They are my Direcway satellite ISP.  They have no clue.  I have tried disabling windows firewall and Norton antivirus and get teh same result.  Anybody know what's going on.
0
Comment
Question by:howard_newkirk
  • 3
  • 2
5 Comments
 
LVL 7

Expert Comment

by:GATOR420
ID: 12298401
Sounds like the router of your ISP may not have updated routing tables to forward the packets to where they need to go. If you do a tracert, where does it end?
0
 

Author Comment

by:howard_newkirk
ID: 12298750
It ends at the 30th hop because tracert stops.  The first 6 hops are all * with no time and then it gets on to a direcpc hip with an ip that ends in 77.  The next entry is 78 and then 77,78,77,78 until tracert stops so it never ends up anyplace.  It sure sounds like it is their problem, but they don't seem to understadn what the TTL expired means or what to do about it.  It is only this one site.
0
 
LVL 7

Accepted Solution

by:
GATOR420 earned 500 total points
ID: 12298987
Since it sounds like it's working from other networks, and it is working fine for me here, I would call up DirecPC and ask them if they can get to that website...

Another idea might be to point your settings to some other DNS servers (like your friends) and see if it resolves that way. If so, then you know it's definitely a DNS problem on your ISP side.
0
 

Author Comment

by:howard_newkirk
ID: 12299162
I have tried multiple DNS's and they all resolve the same.  I am up to tier 3 level support at DirecPC and it sure looks like it is their problem.  The fact that it had a 0 ms response average was causing me to think that it was something happening locally.  I guess I'll assume that it is their problem and wait for a resolution.  Thanks.
0
 
LVL 7

Expert Comment

by:GATOR420
ID: 12299182
No problem and thanks for the points!
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

What’s a web proxy server? A proxy server is a server that goes between clients and web servers, used in corporate to enforce corporate browsing policy and ensure security. Proxy servers are commonly used in three modes. A)    Forward proxy …
Let’s list some of the technologies that enable smooth teleworking. 
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now