Duplicate Outlook messages

Posted on 2004-10-13
Medium Priority
Last Modified: 2010-04-08
Hello.  This is driving me nuts.  I'm using WinXP with Outlook 2002 on a stand alone machine.  Most, but not all of the time I get duplicate messages.  Each is identical to the other.  Any ideas?  This started several months ago for no apparent reason.  
Question by:poinzpalm
  • 3
LVL 49

Expert Comment

ID: 12298442
Hi poinzpalm,

WHat are the methods you have done to prevent it?

Is this pop3 or imap or exchange account set up  in outlook ?

have you removed the account , backedup all the emails , deleted all the emails and then created the account ?


Author Comment

ID: 12298558
Hello sunray.  The only thiing I have been able to confirm is that my ISP inbox contains one message but when Outlook downloads there is suddenly two messages exactly the same.  This is a standard pop3 account, no exchange.  I have not tried the remove / backup / delete route as I was hoping there was somethnig easy I was overlooking.  Thanks for the response.
LVL 49

Expert Comment

ID: 12298585

do you know when this started..

simple recreation of the account might solve it ..

It also should not matter whether in that account properties you have put "leave a copy of the message in server" or not..
LVL 49

Accepted Solution

sunray_2003 earned 1500 total points
ID: 12298644

Check these

a) Check if there is any issue with your network connection , may be outlook is getting disconnected and then downloading the message again

b) Try to access your inbox using webmail and remove all the messages and send a test message to see if that would help

c) Open outlook .Go to help menu and click "Detect and repair". Check if this would help.

d) Repair PST : http://www.slipstick.com/problems/scanpst.htm

e) Go to office updates and do all the latest updates. May be there is a fix for this in any of the updates

f) you can think about recreating the profile but before that try recreating the email account


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