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Connect to Client Desktops ...

Posted on 2004-10-13
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Last Modified: 2010-10-05
Hi
I recently installed an SBS2003 server for a customer with 5 client PCs all running Windows XP. The whole installation went well and there haven't been any major problems.  

My problem lies in the remote web workplace, and to cut a long story and steep learning curve in IP sub-nets and sub-net masks down to a manageable size, I can log on remotely via VPN to the server, facilitated by the connection disk provided by SBS2003. I am able to 'Connect to Server Desktops' perfectly, and subsequently log in and enjoy full remote control of the server, however, and despite being able to perform server based tasks on all the clients when logged in to the server, I am unable to 'Connect to Client Desktops'. I am presented with the list of client machines in the Remote Web Workplace, I select from that list and click connect, each time to be presented, after a few seconds, with the error ~ 'Connectivity to remote computer could not be established. Ensure that the computer is on and connected to the WSBS network' ~ I have checked all the clients, they are all well and truly online, I have ticked everything I can find that would seem facilitate remote control and everyone I have spoken to about it says 'Normally it just Works' ~ I have a feeling I am not too far away from a solution, but I cannot see the wood for the trees ~ and I could be in the same place months from now, ~ I would be grateful for any suggestions
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Question by:HULL03
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kkamm earned 500 total points
ID: 12384046
Here is where I would look:

1) Right Click on My Computer, and select Properties (on the client PCs, of course)
2) Go to the remote tab, and make sure that the Remote Desktop is checked
3) click on select remote users
4) click on Add
5) Make sure that you have the entire directory selected under location
6) type in the server account name you want to have access, and select Check Names.
7) OK back out to the remote tab of the systems menu
8) Make sure that windows firewall is configured to allow the ports to pass through (a message on the remote tab of the systems menu will tell you if it is or is not).
9) Reboot the client, and let it sit at the signin screen

After doing this, give it a shot. Let me know if it doesn't work; I just started working on this myself, and got it running great.
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