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Exchange 2003 SMTP Email address keeps changing

Posted on 2004-10-13
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Last Modified: 2008-01-09
I have a user

nick@doziertech.com  and i believe all the UPN settings are right, OU settings, etc...

I have another user

james@doziertech.com

james@doziertech.com is working just fine, the SMTP email i set for it (both default/primary) stay how i set them and OWA/Exchange work fine.

User nick@doziertech.com - whenever i say "add SMTP email address nick@doziertech.com" to it, it stays that way until i hit okay, if i go back into the properties of that user it has changed the primary smtp back to "nick@dozierinc.hosting" which is the internal domain name of our exchange/AD.  And thus OWA bounces emails as well as recepient servers b/c it has no idea who nick@dozierinc.hosting is.  Am i missing a step somewhere in having this user use UPN nick@doziertech.com and not care about nick@dozierinc.hosting at all?

Thanks,
Nick
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Question by:NickUA
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Expert Comment

by:Sembee
ID: 12300153
That is probably RUS doing that. You need to disable automatic updating of the email address in the properties of the user. Once you have done that you can change the default and Exchange RUS will not change it back.

Simon.
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Author Comment

by:NickUA
ID: 12300606
Sembee, so far that seems to work.

I have a recepient policy for @pgrlinx.com ... how do i apply that recepient policy to this particular user or organizational unit so taht i don't have to manually do all of these settings for each user?

Thanks,
Nick
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Accepted Solution

by:
Sembee earned 2000 total points
ID: 12302101
Take a look at this article at MS:

http://www.support.microsoft.com/default.aspx?kbid=319201

Simon.
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