Symantec vpn firewall

I am trying to get a client setup through vpn on teh symantec firewall vpn device the version of the client is version 7,  I have teh vlvpm client loged in to teh app, and then on the connections I put in the ip address, and then put in the sharded key, and when I say connect it says unsuccesfull any ideas?
eberhardt2329Asked:
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tonyteriCommented:
OK, first, could you map out the flow of the network.

i.e


INternet                       <Firewall < Client
^
Firewall
^
Server
^
0
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