Solved

Windows XP Shuts Down every 10 minutes - lsass.exe error - fdisked and restaged twice

Posted on 2004-10-13
8
411 Views
Last Modified: 2008-03-17
We have a machine that was shutting down every ten minutes or less due to an lsass.exe error.  Stinger performed, windows updated, and mcafee updated - problem still persisted.  Completely fdisked the machine and restaged the machine.  The problem still persists.  Tried it another time and still no fix.  Does anyone have any suggestions on what the cause of this problem is and what can we do to fix it.  We're stumped.

T
0
Comment
Question by:AxesWannabee
  • 2
  • 2
  • 2
  • +1
8 Comments
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 12302530
Hello AxesWannabee =)

Is the machine on network ??
try disconnecting the modem\dialup\networking card if its having one connected and then try ??
0
 

Author Comment

by:AxesWannabee
ID: 12302569
We've actually done that. Yes, it's connected to the network, but removing didn't change anything.
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 12302665
>> Yes, it's connected to the network,

so before fdisking and reinstalling,,,, did u disconnect all network\dialup\modem from it or....??
ad after installing, does the error starts coming at once or after connecting to internet ??
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 4

Accepted Solution

by:
Evarest earned 250 total points
ID: 12302711
If you're having trouble with lsass it's most probably due to the so called sasser worm. The latest variant i know of is quite a "pain in te ass", pardon my expression, but it just is.

The problem with stinger is that it doesn't always find all the virus instances. This particular virus will create several copies of itself, which will be run when windows starts.

You might want to update your windows, so the lsass error doesn't occur anymore:
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

and further reading material:
http://vil.nai.com/vil/content/v_125007.htm

or you can manually remove the service that's executing the worm:
http://support.microsoft.com/?kbid=321024#kb3

Always nice to have such a thing on your computer, isn't it (i had it a couple of days ago after a format...)

Good luck!
Evarest

0
 
LVL 4

Expert Comment

by:Evarest
ID: 12302728
Oh yeah, the sasser worm will scan for "random" IP addresses and then upload itself to that computer. This is the reason why you'll be infected the moment you go online or on your network.

To prevent infection (or better: make it more difficult), update windows before going on your network.

Evarest
0
 

Author Comment

by:AxesWannabee
ID: 12302789
Thanks everyone for your help- we'll try that and let you know how it goes.
0
 
LVL 8

Expert Comment

by:Sam Cohen
ID: 12302909
is it counting down from 45?
if so , i t could be a virus
0
 
LVL 8

Expert Comment

by:Sam Cohen
ID: 12302914
systematic  norton AV website
has a fix for it
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 8.1 PRO -- Windows XP dual boot / virtual machine ? 5 116
RemoteApp Printing 5 101
Copy and Paste Windows 7 Files Not Working 6 102
how to copy from computer to usb drive 7 124
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question