Outlook 2003 on Windows XP Professional (SP1). One of my users has somehow managed to open multiple instances of the same data file. In Data File Management, the file is only opened once, but when I go to Email Accounts --> "Delivery new e-mail to the following location:", "Personal Folders" is displayed 3 times. "Personal Folders" is also displayed 3 times on the left side of the screen. On two of the copies, "Close Personal Folders" is grayed out, and on the third copy, I get "Object not found" when I try to close it. This is preventing the user from being able to add contacts and distribution lists. I've never seen this issue before.. any ideas?