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Outlook 2003 won't save signature

Posted on 2004-10-13
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Last Modified: 2012-05-05
I have one user on XP pro workstation that has to reset her signatures everytime she restarts the computer.  I've checked everything I can think of but can't figure out why.  I changed the setting to Word as the editor, I changed it to RTF and when she reboots those changes are also gone.  What gives.

Thanks

J.R. Sitman
MIS Director spcaLA
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Question by:J.R. Sitman
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Expert Comment

by:sunray_2003
ID: 12304433
Hi jrsitman,

Possible cause is corruption of outlook profile
Backup all the data in outlook
then go to control panel --> mail --> show profiles
delete the profile , create a new one , import all the contact data and check if that solves the issue

SR..
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Author Comment

by:J.R. Sitman
ID: 12307512
If you're referring to the profile on the workstation, I already did that.  If you're referring to removing her mailbox from the Exchange Server, I don't believe these setting are stored on the Exchange Server.
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sunray_2003 earned 250 total points
ID: 12307685
So you created a new profile in the workstation and even in that it doesnot save signature ?

Is the outlook 2003 fully updated ?

Also try doing detect and repair going to help menu to see if that would help
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Author Comment

by:J.R. Sitman
ID: 12309535
I get the "DUH" award.  I don't know why I didn't check for Outlook updates.  That fixed the problem

Thanks
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