XP attempts to install updates at shutdown

Posted on 2004-10-13
Medium Priority
Last Modified: 2011-10-03
I was in class today and I shut down my notebook, when I turned it back on I had a dialog box saying that it is installing updates and not to shut off the computer, so I waited and waited and waited, eventually my battery died and when I turned the computer back on, it said in another box "SYSTEM ERROR: RESUME FAILED"

Low and behold when I needed to restart my computer again, the same thing happened with Windows trying to install some sort of update. I waited an hour and a half and it still said Installing update 1 of 2 and there was little to no hard drive activity (as indicated by LED), Eventulally i pulled the plug, yanked out the battery and the same "SYSTEM ERROR: RESUME FAILED"  message occured at reboot.

I can't find any documentation on the web regarding this so please help me.

Question by:kontesto
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LVL 13

Accepted Solution

Glen A. earned 1000 total points
ID: 12304778
I had this happen on a computer at work today as well.  It said the same thing, with the exception of installing 1 of 3 instead of 1 of 2.

I rebooted into safe mode, opened the system properties, and turned off Autoupdating for the time being, it was set to download and install updates automatically.

Once that was done, I rebooted normally, everything loaded fine, then I went to windowsupdate and downloaded and installed the new critical update that was released last night.  All was working fine after that.  Made sure all my updates were installed and then turned on autoupdating again.

Same thing would likely work for you.

Author Comment

ID: 12304813
How do you get into system properties?


Author Comment

ID: 12304816
never mind, figured it out

LVL 13

Expert Comment

by:Glen A.
ID: 12304989
sorry, my son wanted on to MSN a while...  didn't see your reply until now.  If you need any more help, I'm back on.

Author Comment

ID: 12305198
I restarted to get into safe mode and the problem was gone, so i did a windows update and all seems well now.


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