Delay & receive mail problems from exchange server

Hi i have outlook 2002.....it runs on an exchange server setup.
Im also running winxp pro, sp2.

The problem is there is a delay while receiving mail and it only seems to come through when i click on another folder.  For example if im waiting to receive an email and i know its sitting in the exchange....it wont come through.......as soon as i click on deleted items for example the comes through straight away.

I've removed outlook, re-installed, re-paired.
I've set send and receive exceptions to check for mail every minute.....doesnt work....i click another folder and i get my mail....same problem.

please help?
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rick81Asked:
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marc_nivensConnect With a Mentor Commented:
Windows XP SP2 by default will block incoming ephimeral UDP traffic.  Outlook relies on these UDP push notifications to update your mail folders in a timely manner.  You have 1 of 2 choices:

1.  Disable UDP blocking in the Windows XP firewall

Or

2.  Set the ForcePolling registry key

Both solutions are discussed in more detail here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;883555
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rick81Author Commented:
i've just updated a cpl of pc's to sp2.....i had a feeling this was the problem.....thanks
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