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"HTTP Error 404 - File or directory not found" when trying to change password in OWA Exchange 2003

Posted on 2004-10-14
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Last Modified: 2008-03-06
When trying to change a user password through OWA Exchange 2003 I get the following error "HTTP Error 404 - File or directory not found".  The server os is Windows 2003.  Everything else is working fine, just unable to change passwords.

Thanks
Rob
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Question by:nstlit
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marc_nivens earned 250 total points
ID: 12309563
This feature is off by default.  If you want to turn it on you have to follow a KB article.  There isn't one for 2003 yet, but the one for 2000 should work:

277908 XWEB: How to Enable the Change Password Option in Exchange 2000 OWA
http://support.microsoft.com/?id=277908
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Author Comment

by:nstlit
ID: 12311814
Marc, you solution worked but there still is a slight problem.  For some reason when the form pops up to change your password it strips the first letter off your username.  Any idea why that is happening?

Example - If i logged in with "mydomain\user" the form would contain "ydomain\user".
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Expert Comment

by:marc_nivens
ID: 12311934
That particular problem requires a hotfix:

833734 FIX: You experience various problems when you use the Password Change
http://support.microsoft.com/?id=833734

You will have to call Microsoft to get it, but they don't charge for hotfix calls so its really no big deal.
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