When I right click on windows explorer or the Start menu the system displays the hourglass, explorer then crashes and Dr Watson sends an error. This happens all the time. I am running Windows XP with SP2.
I have tried running
Following the guidance given in the Microsoft support note http://support.microsoft.com/default.aspx?scid=kb;en-us;819946&Product=winxp#kb2
There are no registry items that I can see that relate to right click in the registry entry shellex\ContextMenuHandler
s key in HKEY_CLASSES_ROOT although there is an entry for ‘erasext’
Help would be very much appreciated