I am an technical supporter and quite often I encounter the problems caused by users installing some unauthorized programs. I supposed that by setting MMC prolicy I should be able to block those unexpecting uses. I have done some studys and researchs on the use of MMC prolicies but couldn't figure out a way.
My questions are: 1) if one can use any settings within the MMC to prevent users from install programs on their computers; 2) anyway to hide some of the Control Panel's icons?
Any tips regrading the topic will be most appreciated. Thanks very much for your help!!