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Avatar of BeeGJ
BeeGJ

Bios password for an Omnibook Xe3 (HP)
Hi, someone change my bios password in my laptop and now I cant use my laptop, the model is HP omnibook Xe3 GF, I dont now if it helps but when I press F2 and then F12 appears a windows that say "System Hash Code" [13391 ] and someone told me HP use that code to make a master code to enter the system, also someone told me to remove a chip from de motherboard to find the password with a chip reader but I dont want to open it, I already know what eeprom is but I dont want to emove it, so if anyone could tell me a non physical form to remove the password I would be very pleased.

I hope someone find out how to use de hash code to crack the password.

Thankx

Alex G.J.G.

PD. I´m in mexico and theres no HP center near so please help

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Avatar of PanjandrumPanjandrum

Hello Alex,

According to the Xe3's Service Manual the way to reset the BIOS password is as follows:

A few steps you have to do on another PC:
- Go to the HP site and check the latest bios update file (check which version of Xe3 you got)
   Normally there are 4 types  (gc, gd, ge, gf)
- Download this file and follow the readm.txt file which is send along to create the BIOS upgrade disk.

- Undock the Xe3
- Remove all I/O cards if present
- Shutdown the omnibook and connect it to the AC
- Insert the Bios Upgrade disk
- Restart the Omnibook
- Follow the Guidlines on the screen and when the Bios upgrade is done, remove the bootdisk and continue to boot normally.

Upgrading the bios completely removes the older bios version and puts in a new version.
So the password is definately gone.

Need more info, reply me..

Good luck





Avatar of BeeGJBeeGJ

ASKER

Hi, I try to boot from the floppy but the notebook dont let me, so I cant upgrade the bios, in any way, its a start up password so I dont how if you have other alternatives.

Thankx

Alex G.J.G.

In case you can't pass the password an HP representative is the only one who can help you in this case
or you need to dismantle the pc and remove the battery.

The system hash code needs to be decoded by HP itself. Beneath you'll find the procedure which they normally guide you through.

In case I'm HP and you are the customer :)

1. Advise the customer to Press F2 at the HP Splash screen to enter setup.
(note: make sure that it says Entering Setup at the bottom of the screen)

2. Advise the customer to press F12. They should see a System Hash Code appear.
Have the customer read this code out to you. (note: it should be a 5 digit code)

3. Have the user press Enter to return to the password prompt. Make sure Caps lock is off.

4. Give the customer one of the Passwords from the list returned.

5. Wah La! The customer should now be in the BIOS. Simply press F10 to save and exit and the password will be reset to Blank.


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A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.