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ryuunz

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Urgent Help Needed.

Hi There

I have a computer on our domain, where on booting up it is giving me the following error.

Windows NT could not start becuase the following file is missing or corrupt,
WINNT\System32\Config\SystemHardware Profile/Last Known Good Menu

Is there a quick fix to this problem?
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KaplanDani

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hewittg

http://www.jsiinc.com/SUBD/tip1500/rh1559.htm

If you attempt to start Windows NT and receive:

Windows NT could not start because the following file is missing or corrupt:

\%winnt%\SYSTEM32\CONFIG\SYSTEMHardware Profile/Last Known Good menu

The system key of the HKEY_LOCAL_MACHINE registry hive is too big to fit into the allocated memory space.

This usually indicates that some service(s) have very large Parameter keys at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<The_Service>\Parameters.

The following services do store large amounts of data:

Spooler (number of printers)

DHCP (number of reservations)

Scheduler (number of jobs)

DFS (number of shares)

Third-party services may also store large amounts of data.

The only solution is to use the ERD or restore or use tip 0505.

After you have successfully booted this install, you can take steps to prevent this in the future.

There is currently a non-public hotfix for the Spooler service at Q239907, but I would wait for SP6, if you can.



This may help

Glenn
This site has a better idea, if you think you case match the causes described there:

http://www.jsiinc.com/SUBD/tip1500/rh1559.htm

and this is the same but microsoft's own response:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;102721

Avatar of ryuunz

ASKER

Hi guys

thanks for all the support, I unfortunately ran out of time, so I have re-imaged the PC and restored the users backed up files.

So in this predicament i will open up another question and assign 500 point to you both, or if you have a better suggestion i will accomodate it.

Just glad you are back up and running

Glenn