Has anyone ever seen a computer get virus while running Norton antivirus...
...and the OS becoming corrupt? I have a client who's blaming me that his computers now have viruses and that Norton wasn't working.
If anyone has some insight I'd really appreciate it!!!!!!
If anyone has some insight I'd really appreciate it!!!!!!
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woodendude
Also is this person sure it is a virus? Are they possibly full of malware and other junk?
Agreed with the others. Norton AV won't protect against spyware/adware/malware and this junk,as stated above, is taking over computers and making them near unusable if not completely unusable. No computer is ever fully 100% protected and a big part of security is the USER.
Correction: Norton AV (2005) now protects against spyware & such. I just installed it for the first time a couple of days ago and was quite pleased to see that they finally integrated such an important feature into their security system.
This is a common occurance , and its not your fault , what was he doing with it , agree totally with others
you need a subscription based service likie Bullgard to have any chance , its a remote av backup and fw all in one
really nice
http://www.bullguard.com/productinfo_flash.aspx
you need a subscription based service likie Bullgard to have any chance , its a remote av backup and fw all in one
really nice
http://www.bullguard.com/productinfo_flash.aspx
hmm, not joining the discussion about the definition of virus, addware, spyware, trojan, etc. etc.
It's all malware (for me:).
In my comment I just mentioned those products which currently don't detect *any* virus in streaming files (like: c:\boot.ini:mypersonalstre
It's all malware (for me:).
In my comment I just mentioned those products which currently don't detect *any* virus in streaming files (like: c:\boot.ini:mypersonalstre
Take this scenario:
Day 0 - New virus released
Day 1 - New virus detected by Norton's honeypot or via user reports
Day 2 - AV signature released
Day 3-10 - User's machine set to update signatures daily, weekly
Day 11 - User's machine has AV patch
This leaves 11 days in which a users system can remain vulnerable.
I would look at running a host IPS to cover this gap - this will cover anomalous behaviour and help stop infections - www.prevx.com is a good, free one.
Day 0 - New virus released
Day 1 - New virus detected by Norton's honeypot or via user reports
Day 2 - AV signature released
Day 3-10 - User's machine set to update signatures daily, weekly
Day 11 - User's machine has AV patch
This leaves 11 days in which a users system can remain vulnerable.
I would look at running a host IPS to cover this gap - this will cover anomalous behaviour and help stop infections - www.prevx.com is a good, free one.
That's right...the latest norton does include spwyare protection. I wonder how well it works since I haven't used it. Of course when dealing with users' computers it usually takes the use of atleast 3 programs to get rid of the junk.
It actually works pretty damn well...it picked up more than Ad-aware did, in addition to scanning other areas with personally identifiable info (MRUs, reg keys, etc.).
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bullguard covers most threats , central scan updated everyday , an ok fw and a backup service up to 1gb all in a singlepackage
Forget about the accusation. If the client uses Outlook or OE you can laugh in their face(s).
Seriously, you have a lot of good comments above - AV is one step behind in most cases. Don't take any abuse from anyone until they can prove they know what hit them.
/RID
Seriously, you have a lot of good comments above - AV is one step behind in most cases. Don't take any abuse from anyone until they can prove they know what hit them.
/RID
sure is
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Can your client prove you that the virus wasnt there before and is this thing your client is complaning about actually a virus loads of nasty apps come off the internet in the form of spyware but they arnt really viruses anoying as they are.
> Fellow techies: education of the users is out main line of defence.
hmm, disagreed (-:for example see my comment above, but sounds that noone reads or understands it)-:
I'd rephrase it as follows:
Fellow users: using a more save OS is a good line of defence (which outrules M$, somehow, probably, ..)
hmm, disagreed (-:for example see my comment above, but sounds that noone reads or understands it)-:
I'd rephrase it as follows:
Fellow users: using a more save OS is a good line of defence (which outrules M$, somehow, probably, ..)
Ms had its 2000 source code leaked , xp is based in 2k as is 2k3 case closed on ms
that and the fact that a new problem is found every week or less ( found by a white hat ) , black hats almost always beat white hats to vulnerabilites in proprietary operating systems.
that and the fact that a new problem is found every week or less ( found by a white hat ) , black hats almost always beat white hats to vulnerabilites in proprietary operating systems.
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I cannot begin to thank everyone who contributed!! This is the first client that I've ever had anything like this happen to.
Since this problem occured I ran across some infomation on the Signs of a Nightmare Client (Tech Republic). This guy fit four of the four criteria. Little surprise, huh?! Still, this has been an amazing learning experience!!!!! I lost a client, but I actually was going to "fire" him when the project was finished. So, no biggie in the end.
Again -- THANKS TO EVERYONE FOR THEIR INPUT. I did the best job I could dividing up points. Most awarded for the first answer, and an equal division for substantial contributions after the first answer.
Craig
Since this problem occured I ran across some infomation on the Signs of a Nightmare Client (Tech Republic). This guy fit four of the four criteria. Little surprise, huh?! Still, this has been an amazing learning experience!!!!! I lost a client, but I actually was going to "fire" him when the project was finished. So, no biggie in the end.
Again -- THANKS TO EVERYONE FOR THEIR INPUT. I did the best job I could dividing up points. Most awarded for the first answer, and an equal division for substantial contributions after the first answer.
Craig
u are very welcome Craig :)
Cheers ^_^
Cheers ^_^